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  1. #1
    Platinum Lounger
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    Message read before it was written! (2002 SP 2)

    Has anyone noticed the phenomenon that in Outlook 2002, when tracking when messages were read, you often get an indication that a person has "read" your message before the time you actually wrote it? This didn't happen with Outlook 98 on the same Exchange 5.5 platform.

    It "seems" to be related to whether or not the user has read one of your previous messages to him/her, but I can't really track it down any further. (no pun intended!). You'll note that only one person is listed as having read it yet two people are shown with date and time, one being before I wrote it! Don't worry that the second (real?) person appears to have read it just THREE minutes before I wrote the message, that's probably a minor timing difference between Exchange servers; I'm concerned about the SEVEN HOURS before that Mr Brown (no relation!) seems to have read my message!

    All ideas/debugging assistance welcomed!
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Message read before it was written! (2002 SP 2)

    If you look at the message headers for the return receipts, are the time zone offsets funky?

  3. #3
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    Re: Message read before it was written! (2002 SP 2)

    It's a bit unlikely, since all Exchange servers are within the same company! And Gordon brown is on the same Exchange server as I am.

    Unfortunately I've long since deleted the return receipt messages...
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  4. #4
    5 Star Lounger
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    Re: Message read before it was written! (2002 SP 2)

    Since the two of you are on the same server, I would first suspect something on the recipient's PC. Possibly the region/time is wrong. Maybe he has a funky date/time format. Please let us know if you figure it out..

  5. #5
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    Re: Message read before it was written! (2002 SP 2)

    Part of the logon process for all PCs invokes NET TIME /DOMAIN /SET /YES, so the possibility of "funky" times is remote, I'm afraid...
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  6. #6
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    Re: Message read before it was written! (2002 SP 2)

    It could still happen if someone has mistakenly set the wrong time zone, or temporarily switched between two time zones. As I've mentioned before, when my company, which operations span all US time zones, rolled out Outlook 98, they ghosted every machine as Eastern time zone, which caused vast amounts of confusion, in e-mail, but more especially in meeting arrangements, until everyobody was told how to fix the settings. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>
    -John ... I float in liquid gardens
    UTC -7DS

  7. #7
    Platinum Lounger
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    Re: Message read before it was written! (2002 SP 2

    Not everybody, however, is diligent enough to log off every day. It saves a fair amount of time just to lock your machine and switch off the monitor. Or do you have a tightly locked down system with lots of admins?
    Gre

  8. #8
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    Re: Message read before it was written! (2002 SP 2)

    HI John,

    I had a similar ocurance here. Only a slight difference in that we are a Netware (Novell) house but all PCs time sync to the server at login. All my users log out at the end of day 'cos they get <img src=/S/megashout.gif border=0 alt=megashout width=33 height=17> if I find any connection that's been open over 24 hours. Actually I tell them that none of their work from the previous day was backed up because their home directory was locked by their user. <img src=/S/liar.gif border=0 alt=liar width=25 height=22> but what the heck! It works. <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

    I never did get to the bottom on the issue and have since replaced both PCs with Win2k boxes...Hmmm! Must ask if the problem has persisted!
    Granville

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