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  1. #1
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    OE6 Service Release 1 (6/1)

    I have successfully installed Service Pack 1 for Internet Explorer 6. However, when I try to install Service Pack 1 for Outlook Express 6 I get a message telling me that Service Pack 1 for Internet Explorer 6 must be installed first. But I have already done that! I'm sure I have seen this discussed before but I can't find any reference now. I'd be grateful for any help please.

    Also, is it possible to search the forum messages? I think I have done this in the past but now I can't find any Search panel or link.
    Thanks for any help,
    John

  2. #2
    Uranium Lounger viking33's Avatar
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    Re: OE6 Service Release 1 (6/1)

    1-I would suggest that you use or download (if you don't have it) Belarc Advisor. This will, among many other things, tell you if IE6 SP1 was indeed successfully installed. Sometimes it appears to install Ok but in fact does not. Re-install it. Then go with OE6 SP1.
    2-The search function in the lounge has been temporarily (we hope) disabled, since it was found to be slowing down other Lounge features. I don't have the exact threads right at hand, that go into more detail on the subject, but that's basically it for now re: search. (I would tell you to do a search for it, but...... <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> ) I'm sure one of the Mods will jump in to advise you which thread to go to. <img src=/S/hiding.gif border=0 alt=hiding width=70 height=24>

    Bob
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  3. #3
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    Re: OE6 Service Release 1 (6/1)

    The message about searching being disabled is still the newsflash at the top of both the Index and Controls screens!
    Beryl M


  4. #4
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    Re: OE6 Service Release 1 (6/1)

    R2 showed well in Post 221933 this thread that determining which version of IE you have in can be tricky. The one reliable place to confirm it is the registry--from R2:

    Determine the Version of Internet Explorer By Using the Registry


    You can determine the version of Internet Explorer that you are running by viewing the following registry key:
    HKEY_LOCAL_MACHINESoftwareMicrosoftInternet Explorer

    If a "Version" value appears in this key, Internet Explorer 4.0 or later is installed. The "Version" string value contains the version of Internet Explorer 4.0 or later that is installed on your computer (for example, the Version string value for Internet Explorer 5 is "5.00.2014.0216").

    Determine the Version of Internet Explorer By Using the Shdocvw.dll File

    For Internet Explorer 3.0 and later, the browser is implemented in the Shdocvw.dll (Shell Document Object and Control Library) file. You can use the version of the Shdocvw.dll file to determine the version of Internet Explorer that is installed on your computer. To do so, follow these steps...


    As R2 showed well using the Registry, Help and About isn't always reliable, and the version KB for IE can be a joke, but if you have IE6SP1 in, you should have the version shown here.

    SMBP

  5. #5
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    Re: OE6 Service Release 1 (6/1)

    Thanks to all those who replied. Unfortunately my problem is still not resolved.
    I have established that IE6 is installed - I have version 6.0.2800.1106. However, I am still unable to install the up dates for Outlook Express 6; that is updates q331523 and q330994. I get a message telling me I need to install SP1 for Internet Explorer 6 - but I know this is already installed!

    Thanks in advance for any help.
    John

  6. #6
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    Re: OE6 Service Release 1 (6/1)

    John--

    Here's how to solve this problem. If you call Microsoft, they support hotfix installs free and they need to be able to catalogue the number of install glitches. This isn't the only one--Windows Update has a number, as do Service Packs for the various flavors of OS and for sure SP1 and SP2 for Office XP, and some have been memorialized in the Lounge. They can possibly email it to you in another format that you will be able to install--I've seen it happen before. Give it a shot and post back what happens.

    SMBP

  7. #7
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    Re: OE6 Service Release 1 (6/1)

    An even more consistent and specific place to nail whether you have installed IE6SP1 is

    HKEY_LOCAL_MACHINESoftwareMicrosoftActive SetupInstalled ComponentsInstallInfo and the Value name is Version with the Value Data 6.0.2800.1106.

    HKEY_LOCAL_MACHINESoftwareMicrosoftOutlookExpressV ersionInfo and Value Data will tell you the version of OE reliably.

    I have been looking for reasons why an OE6SP1 install balks with this error message if IE6SP1 is in, and haven't found it yet in the MSKB or on a number of OE sites and threads. There is a known glitch with IE6 on some Windows XP machines, but not the same thing.

    SMBP

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