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  1. #1
    Star Lounger
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    Multiple instances of Word97

    Starting today, each double click on a doc file in Explorer opens it in a NEW INSTANCE of Word in Win98. I followed KB102496 for checking the file type associations for Microsoft Word Document but the problem persists. Suggestions appreciated.

  2. #2
    Uranium Lounger
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    Re: Multiple instances of Word97

    I think the first thing to try would be to remove the installation of Office and re-install it, as Office 97 doesn't have a repair option. If the behavior persists after reinstalling, it would indicate that it's an operating system problem at some level and not application specific. Does this only happen with .DOC files, or does it also happen with other Office extensions?
    -Mark

  3. #3
    Plutonium Lounger
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    Re: Multiple instances of Word97

    Try Phil Rabichow's troubleshooting guide in <post#=197827>post 197827</post#>.

  4. #4
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    Re: Multiple instances of Word97

    Thanks Mark. Does not happen with .DOT, .XLS, or .PPS. I suspect a problem with .DOC association/registration in Win98. If Office removal and reinstallation is the best way to go, a forthcoming upgrade to Win 2000 and Office 2000 will presumably get to the bottom of it.
    Hans: Just read yours, and will go to Phil's post pronto. Thanks.

  5. #5
    Uranium Lounger
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    Re: Multiple instances of Word97

    Hi Dave:
    I have another suggestion. From your description of the problem, I don't think KB102496 applies. Go to Start/Settings/Folders Options.../File Types/Microsoft Word Document/Edit/single click on Open/Edit & make sure that your screen looks like the attached, especially the use DDE.
    Hope this helps,
    Attached Images Attached Images

  6. #6
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    Re: Multiple instances of Word97

    Phil, You've nailed it. Doc file opening now seems back to normal. I can stop taking the tablets!
    DDE was disabled, and also the line for "Application to perform action" had a different switch from yours. Mine was: "C:Program snip winword.exe" "%1" instead of "C:Program FilesMicrosoft Officeofficewinword.exe" /n
    Incidentally, I think there was a sneaky little space in your screen shot just after REM: [REM _DDE_etc. I used it WITH the space. Many thanks.

  7. #7
    3 Star Lounger
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    Re: Multiple instances of Word97

    Amazing Phil

    Where on earth did you learn something as obscure as that?

  8. #8
    Uranium Lounger
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    Re: Multiple instances of Word97

    Actually, it wasn't that obscure. When I first saw that dialog box, I was curious what the "Use DDE" was all about, since many applications (e.g. Notepad, Wordpad) don't have it checked. So I read somewhere that it was to check if the application was open &, if so, not open another instance.

    Actually, I'd rather you think it was amazing. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>

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