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  1. #1
    2 Star Lounger
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    Attachments not referenced in message printou (2002 (10.2627.2625))

    I have an email with attachments that I want to print and place in the file. However, when I print the email, it makes no reference that there were attachments. I can print each attachment and clip it to the printout but I want the email itself to show that it had attachments. I thought Outlook automatically did that. Is there a setting that I'm missing?

  2. #2
    Uranium Lounger
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    Pam, it doesn't even print an icon showing the attachment? Or are you looking for the setting (if a mail item or mail folder is active) under Print | Print Attached Files with Items?
    -John ... I float in liquid gardens
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  3. #3
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    No icon or anything that verifies that the message had attachments. Our users are having to manually type that info in to make sure it is documented so we can do a printout of the message and have verification there were attachments.

  4. #4
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    I have never any auto entry to the email about attachments. You will see them in the heading of the email within Outlook. The attachment is using Outlook 2003.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    I also see them shown when doing a print preview and they print out also.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
    Uranium Lounger
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    Pam, the version is wrong but see if these MSKB articles help:
    <!mskb=198006>Microsoft Knowledge Base Article 198006<!/mskb>
    <!mskb=218356>Microsoft Knowledge Base Article 218356<!/mskb>
    If not I have no idea.
    -John ... I float in liquid gardens
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  7. #7
    Uranium Lounger
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    Mine also. Could this be something set on the Server side?
    -John ... I float in liquid gardens
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    I checked the Microsoft articles referenced in this thread - not sure that they help me. We did determine though, that if the attachment has a .doc extension, then it is referenced at the end of the document as <<<<<name.doc>>>>> However, it does not make that reference for a .wpd extension. So perhaps it is on the server side. We just got a new mail server.

  9. #9
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    In Outlook 2000, it depends on the message format: Plain Text shows icons just under the headers with truncated file names; HTML shows nothing about attachments; RTF I don't know. We had a thread discussing various potential fixes for this, but I don't recall anything "clean."

  10. #10
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    Confirming that RTF and Plain Text print the attachment as an icon in my Exchange installation of Outlook 2000, HTML prints no attachment at all though there is one.

    Perhaps, Pam, you could develop and distribute a little Outlook com add-in using the Item Send event with something like this:

    Dim objMI As MailItem
    Dim attFile As Attachment
    Dim strAttFileNames As String
    For Each attFile In objMI.Attachments
    strFileName = strAttFileNames & "Attachment: " & attFile.FileName & _
    IIf(ActiveInspector.EditorType = olEditorHTML, "", vbCrLf)
    Next attFile
    objMI.HTMLBody = objMI.HTMLBody & IIf(ActiveInspector.EditorType = olEditorHTML, _
    "", vbCrLf) & strAttFileNames
    -John ... I float in liquid gardens
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  11. #11
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    Re: Attachments not referenced in message printou (2002 (10.2627.2625))

    Thanks guys. You helped bunches!

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