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  1. #1
    billeger
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    Norton SystemWorks 2003 (XPP -SP1 removed)

    Purchased and installed Symantec's Norton SystemWorks 2003 and it has given my poor machine a bad case of the "slows." Can hear the hard drive grumbling over there while I wait for something to happen. Didn't notice any significant changes through the various stages of installation until I did GoBack -- as recommended by one of the worthies here on Woody's Lounge.

    Did a ctl-alt-del and processes had six tskmgr.exe lined up. What's that all about? Anybody else experiencing this? <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

    Hawai`i Bill

  2. #2
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    Re: Norton SystemWorks 2003 (XPP -SP1 removed)

    Bill--

    The 6 views of Task Manager is way more likely related to a RAM or CPU use problem than Norton 2003. Can you see how CPU usage and the paremeters on your performance tab stack up? Also if you are seeing those 6 images, try clicking the Applications tab of Task Manager, then click the New Task button and type in "explorer" click OK and see if that helps at all.

    If you think Norton 2003 is causing this, and I understand it seems to be time-wise, just uninstall System Works and reinstall it. Also be sure to run Ad Aware 6.0 and Spybot S&D because spyware can do this--kicking it off if it is would solve the problem.

    Not sure about the noise or "grumbling" from your HD but doubt that has anything to do with System Works. I would never put Go Back in any form on an XP or other Windows machine--that's my mantra--it reconfigures the Windows MBR and messes with the boot strap mechanism and I think that's a bad idea--I wouldn't opt to install it after you put in System Works--just my opinion--I know RGB has fans and plenty of them are good users. If it does mess up XP and it can, kiss it goodbye and back up well.

    SMBP

  3. #3
    billeger
    Guest

    Re: Norton SystemWorks 2003 (XPP -SP1 removed)

    Now, SMBP, don't get too literal with me. By grumbling from my hard drive I merely meant it was accessing for very long periods of time for no good reason I could see. It MAY be that Norton was in there cobbling together whatever it takes to do GoBack. After a full day it seems to have settled out a little bit, however, which is the good news.

    I have been getting multiple tskmgr.exe lines on the performance page of Task Manager. It happens most frequently in conjunction with some other obscure files when WORD doesn't want to get down to business. In those cases I've learned to stop that process and, sure enough, it gets serious and we are off the dime.

    Maybe this case of the "slows" will go away on its own. As I said, it's better now and we'll see what happens tomorrow.

    Thank you <img src=/S/thankyou.gif border=0 alt=thankyou width=40 height=15> again for your help,

    Bill

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    Re: Norton SystemWorks 2003 (XPP -SP1 removed)

    Sorry for being literal--but as you know well--hard drives can make noises, some of them physiologic and some not. Could you post a screen shot of the multiple taskmanager.exe lines?
    I can't remember, but weren't there some Word problems for you a while back--maybe not, maybe different. Hopefully it will go away, but if there are still problems and you blame NSW, it doesn't take that long to uninstall reinstall and I would put any specific Word problems on the Word section of the lounge where there is some great help.

    Good luck,

    SMBP

  5. #5
    billeger
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    Re: Norton SystemWorks 2003 (XPP -SP1 removed)

    It's my studied opinion that the difficulties with "slow" -- now minimal and spotty -- are caused by Symantec's SytemWorks2003. And it also seems to be a case of the way the apps work, not some "failure in installation." Generally the system works but every now and then everything takes a time out, the hard disk starts doing its thing and there is precious little you can do about it for three to four minutes. Launching Task Manager has shown the multiple tskmgr.exe files in play but they go away too fast to catch with my screen capture. I'll keep trying. With Ghost AND GoBack installed, am not certain which of these is causing the problem. If it doesn't improve pretty soon, I'm just going to uninstall those two apps and see if that helps. I'll do one at a time for the purpose of reporting here as it may help folks with the same problems in the future.

    Thank you again.

    Creaky Bill

  6. #6
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    Re: Norton SystemWorks 2003 (XPP -SP1 removed)

    Bill--

    Exactly how are you linking these problems to NSW or RGB or Ghost one a third party add-in that Roxio got Symantec to package with it, and the other an app bundled with System Works Pro? Have you installed anything else since and what about running Spybot S&D and Add Aware 6.0 to remove spyware that may be causing this issue?

    The wide-spread reflex to uninstall and reinstall is not necessarily only to fix a failure in installation--that a file or files didn't get installed or got corrupted in the install--it's also to go after something that happened to the files after the app got installed. But I'm not sure you can attribute the problems you're having to NSW, Ghost, or RGB. Really from what you describe--I'd attribute to something running in the background or some other application that is eating CPU--I'm still wondering what your task manager paremeters show when this is occuring and if hitting New Task on the Applications tab of TM and typing in "explorer" helps--what is your CPU usage when this occurs, or when
    __________________________________________________ _____________________________
    <font color=blue>everything takes a time out, the hard disk starts doing its thing and there is precious little you can do about it for three to four minutes?</font color=blue>
    __________________________________________________ ___________________________

    Are you able to get CPU usage information from TM when this happens? What about trying a system restore to before the buggy behavior?

    SMBP

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