video dead since trying to install software

[S_Cosgrove]

<P ID="del"><FONT SIZE=-1>Post deleted by S_Cosgrove</FONT>

[PrestonK]

As long as you know all your connections are good I'd try holding down the SHIFT key during the next boot up (continuously!) to by pass the windows start-up group. If the program affects this operation you should be able to get to windows and remove the culprit. Also an emergency boot disk may help and get you to a DOS prompt where you can edit AUTOEXEC.BAT and CONFIG.SYS to remove any remmant of the program.

Hope this helps!

[S_Cosgrove]

Thanks. I pulled the video card and put in another and it worked, so I've got my answer. I guess the software not starting up was just a coincidence. <img src=/S/disk.gif border=0 alt=disk width=15 height=15>

[Eileen]

Please don't delete your original questions, it leaves the rest of the thread impossible to understand.

[S_Cosgrove]

Sorry about that. Since I found it was the video card and I thought it would not really be helpful for other users, I decided to delete it. But then I discovered there was a reply stranded. For anyone who may want to understand the thread: my original question was due to someone at my office trying to install software (on a Win2K computer) using a diskette, which kept spinning and did not respond. he then end tasked it, I believe he rebooted and the screen went black. I later found that it definitely was the video card.

[Eileen]

I understand your instinct to keep things tidy. In most situations it's a good thing. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

Thanks for restoring the thread by providing the missing information.