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  1. #1
    Lounger
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    Opening a doc (Word 2000 )

    When I try to open a doc, 'My Documents' appears like it should but it's only showing the files that I've got in the 'root' of 'My Docs' and not all the folders. I just switched PC's, (the new one has got WinXP). I reloaded Word 2000 + it suddenly won't open as I've described.

    It must be something simple to correct this - needless to say, I can't find it! Can someone help me?

    Thanks

    Mike

  2. #2
    Plutonium Lounger
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    Re: Opening a doc (Word 2000 )

    Is this restricted to Word, or does it happen in other applications too (Excel, for example)?
    Does it persist after restarting your PC?

  3. #3
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    Re: Opening a doc (Word 2000 )

    Hans - it only happens in Word.

    Mike

  4. #4
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    Re: Opening a doc (Word 2000 )

    Sorry - forgot the 2nd part - it persists after restarting.

    Mike

  5. #5
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    Re: Opening a doc (Word 2000 )

    I haven't been able to find anything about this specific problem in Microsoft's Knowledge Base and in the MS newsgroups.
    You can try Help | Detect and Repair..., and also try the steps outlined in Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.
    If that doesn't help, I think you'd have to reinstall Word, unless someone else has a better idea.

  6. #6
    Uranium Lounger
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    Re: Opening a doc (Word 2000 )

    Hi Mike:
    I'm not sure that I can add anything, but I'm a little slow on the uptake today, so let me see if I have this straight. You start Word, go to File/Open & a dialog box opens. It is set for the folder listed under Tools/Options/File Locations.../Documents, which is My Documents. You have several subfolders under My Documents (check this in Windows Explorer), but only see files that aren't in the sub folders...and you don't see subfolders. Have I got that right? If so, try the following:

    1. Make sure that My Documents is actually located where the File Locations path says it is.
    2. Make sure that you actually have subfolders in My Documents...in the path specified.
    3. Is it possible that you have so many files showing that you need to scroll before you can see your subfolders?

  7. #7
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    Re: Opening a doc (Word 2000 )

    I think it would be very difficult to intentionally or accidentally hide sub-folders in the File>Open dialog; I can't think of any way to do it. However, it's easy to get a funky sort order. If you set the display for details and re-sort by name (ascending, A-Z), the folders should appear at the top.

    If they aren't there, navigate up to Desktop using the up-folder button and explore down through My

  8. #8
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    Re: Opening a doc (Word 2000 )

    Hi everyone,

    This is awfully embarassing - am I a klutz or what? Phil put me on the right track when he suggested I scroll down. I thught the files listed didn't take up more than half the dialog box but I thought I'd revisit the box anyway. When I did, I discovered, much to my shame, that the bottom scroll bar was on the right and there on the left had been my ****** folders all the time!!

    Sorry for wasting everyone's time.

    Mike <img src=/S/clever.gif border=0 alt=clever width=15 height=15>

  9. #9
    Uranium Lounger
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    Re: Opening a doc (Word 2000 )

    Hi Mike:
    Don't feel bad. The reason I thought of it? Been there, done that! <img src=/S/doh.gif border=0 alt=doh width=15 height=15>

  10. #10
    Plutonium Lounger
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    Re: Opening a doc (Word 2000 )

    Me too,

    I felt so <img src=/S/stupidme.gif border=0 alt=stupidme width=30 height=30>

    Maybe this tells us something about user interface design.

    StuartR

  11. #11
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    Re: Opening a doc (Word 2000 )

    Hi Mike,

    As Phil and Stuart already remarked, most of us have made a mistake like that at some time, so don't feel bad.

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