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  1. #1
    3 Star Lounger
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    'Unable to Create Report' Error Message (Access XP)

    Hi

    We have a user who can't complete the Report Wizard, and I'm wondering if anyone has heard of this before.

    I've tested the Database she was using on my own PC, and the Report Wizard completed successfully, so I knew it wasn't a problem with the database. I went back to her PC and created a new database with 1 Table containing 2 Fields, and when I tried to create a Report, the same Error Message appeared: 'Unable to Create Report'. Therefore, it definitely appears to be a problem with Access on her PC. I reinstalled MSOffice (and even chose to install the whole program as opposed to just the main components), but the Report Wizard continues to bomb on the final 'Finish' step.

    Any thoughts?

    Any help or advice would be greatly appreciated. Thanks in advance.

  2. #2
    Plutonium Lounger
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    Re: 'Unable to Create Report' Error Message (Access XP)

    Does the user have a printer installed? AXP will allow you to design a report without a printer, but I'm not sure of the behavior of the wizard under those circumstances. Aside from that, the wizard itself may be the problem. Have you tried a Detect and Repair from the Access Help menu?
    Charlotte

  3. #3
    Plutonium Lounger
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    Re: 'Unable to Create Report' Error Message (Access XP)

    You might try the following on the problem PC:
    <UL><LI>Uninstall, then reinstall the default printer (or, if applicable, the printer the report has been set up for if it is not the default printer).
    <LI>Set up the report for a different printer than the one it is set up for now.[/list]You can also have a look at [msk=294555]. This is about a different error message, but it may be related to the report wizard problem.

  4. #4
    3 Star Lounger
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    Re: 'Unable to Create Report' Error Message (Access XP)

    Thank you both!

    You were right--the printer was the problem. We just set the Default Printer to a different one, and the Report worked! [img]/forums/images/smilies/smile.gif[/img]

    Thanks again.

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