Drive Image Upgrade

[bigaldoc]

Here's an off-the-wall question for ya, Bill. I see from your profile that you're in Japan. Is your OS an English language version? I don't really know why I'm asking that, except to be pulling at straws in your behalf. Now, you DID answer "yes" to the network destination question when you installed, right? (re: my initial problem, which turned out to be ME giving it the wrong password). One other Lounger had some trouble getting DI 2002 up and running on a machine that has ALL NTFS partitions, but I'm sure that has nothing to do with your problem. I don't know what to tell you, except to hope PQ will answer you. As usual, I'm not happy with their slowness in responding......

[cowboydawg]

Bill did you install "Microsoft Net Framework" because it won't work without it according to the instructions? Also are you using Win2000 Pro? I was looking at the Spec sheet and it says DI 7.0 is for WinXP and Win2000 Pro only. I don't know what the difference is between Win2000 and Win2000 Pro. Just thought I would ask.
One other Question: are you on a Network?

[bill]

Thanks for jumping in guys <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

<hr>Here's an off-the-wall question for ya, Bill. I see from your profile that you're in Japan. Is your OS an English language version?<hr>

Yes, but I got the same results on a Japanese version of Win2K as well.

<hr>Now, you DID answer "yes" to the network destination question when you installed, right?<hr>

Yes. I had seen your earlier post about that.

<hr>Bill did you install "Microsoft Net Framework"<hr>

Yes, I have .Net 1.1 installed

<hr>One other Question: are you on a Network?<hr>

I'm on a corporate LAN with many Domains.

Well there is good news after all. I finally got mail back from PowerQuest. It only took them 10 days...

<hr>Bill,
Sometimes programs running in the background cause problems. If you are
running Norton SystemWorks, especially CleanSweep|NAV|Protected recycle
bin|, Diskeeper with Set It And Forget It, Front Page or any other
Utilities that restrict direct disk access you need to disable or
uninstall them.

Then run DM7 again.<hr>

It was the Norton Protected Recycle Bin that seems to have been the culprit. I stopped that and was able to make my first image with DI7. Quite fast and it does run in the background nicely.

[Bruce K]

Hmmmm....yet another example or Norton tying things up or ultimately the source of app or OS conflicts. <img src=/S/doh.gif border=0 alt=doh width=15 height=15>

[Leif]

I think you've got your required response now Al, so I'll close this thread down.