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  1. #1
    Bronze Lounger
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    Invisible address (Outlook 2000 SR-1)

    Here's a curious one. I used to have an entry in my contact list under a name such as:

    John Doe (with his old email address).

    When he no longer used this address I changed it to one for him and his wilfe like this:

    John & Jane Doe (with a new email address)

    HOWEVER, I recently sent an email by entering "John Doe" into the TO box, and the message bounced. Upon examining it I found out that it was sent to the old email address. I have searched my contact list high and low -- even used Advanced Find to search for the old email address (which obviously exists somewhere on my computer). But it is nowhere to be found!!

    How can Outlook find the old address when it doesn't exist?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Invisible address (Outlook 2000 SR-1)

    It's in the nickname file. Here's some more information:

    Microsoft Knowledge Base Article 245421 - XCLN: Summary of Nickname Features in Different Versions of Outlook

    The article links to specific discussions for Outlook 97, 98 and 2000, and utilities for cleaning up your nickname list. Hope this helps - I've never tried it myself.

  3. #3
    Bronze Lounger
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    Re: Invisible address (Outlook 2000 SR-1)

    Well, you learn something every day. Sure enuf there was an old nickname file. I had never heard of this feature in outlook.

    Thanks.

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