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  1. #1
    New Lounger
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    Distribution Lists (Outlook 2002)

    One of my clients have just installed Outlook 2002 on an Exchange server. I am responsible for providing training to the employees. There are a few things that are misbehaving. One is -- Creating and using a Distribution List. For some reason, I cannot create the Dist List in the Address Book. I have to go to Contacts and create it there. Then when I want to send to everyone on the Dist List, I cannot just type the List name in the To: box. I have to go to Contacts, right-click on the Dist List name and select New Message to Contact.

    Can anyone shed some light why this seems to be so awkward? <!help=01>Help 01<!/help> <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

  2. #2
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    Re: Distribution Lists (Outlook 2002)

    Where do you want to create the DL within the address book. There is a box at the bottom of the screen. For me it defaults to Contacts, and that works fine.

    If you want it in contacts, then it's an address book issue.

    If you point to the GAL while logged on as a regular user, you should get a message about not having permissions. The way most companies work this for the GAL is to have the Exchange Admin "create" the DL, then give one or more users rights to "maintain" it. Otherwise, end users have too much power within Exchange.

  3. #3
    Uranium Lounger
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    Re: Distribution Lists (Outlook 2002)

    <P ID="edit" class=small>(Edited by JohnBF on 19-Jun-03 09:34. OldDog's post made me realize that I used some assumptions that may not apply.)</P>In order of your questions:

    1. How are you trying to create a Dist List inthe Address Book? Do you use a personal Address Book or only Contacts as your Outlook Address Book? In Outlook 2000, open the Address Book, click the New Entry Icon, select the Personal Distribution List adress type, etc ...

    2. Have you enabled the Contacts Folder as an Outllook Address Book? To do so, right click the Contacts Folder, select Properties, Outlook Address Book tab, check the box for Show this folder as an e-mail Address Book. OK out. Open the address book, and from the Adress Book menu, select Tools Options. The Addressing Dialog shows; if Contacts is not on it, click Add, from the Address List dialog, select Contacts, OK out.

    Post back if this doesn't help. It's possible some settings were munged on the Exchange server side installation.
    -John ... I float in liquid gardens
    UTC -7ąDS

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