Results 1 to 5 of 5
  1. #1
    dying93
    Guest

    Open message icon not working on one message only

    Outlook 2000

    There is a particular message that can be opened within outlook 2000 but the envelope icon on the left hand side stays closed. If the user forwards the message to me it opens right up.

    Any ideas?

    Thanks

  2. #2
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Open message icon not working on one message only

    that's common with custom forms. the form definition is not included in the forward, so you see the normal icons.

  3. #3
    dying93
    Guest

    Re: Open message icon not working on one message only

    pretty interesting and thanks....but I am curious as to why when the user forwards it to me the icon behaves as it should....perhaps the user has some strange form on her machine?

    Thanks

  4. #4
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Open message icon not working on one message only

    because you don't have the form on your computer and use outlook's default form.

  5. #5
    dying93
    Guest

    Re: Open message icon not working on one message only

    thanks alot this makes sense

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •