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  1. #1
    Lounger
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    Form Email Manipulation

    <img src=/S/clip.gif border=0 alt=clip width=15 height=15> I have a form where the user submits a message and it is emailed. I wish to have the email request a receipt and specify the email address to which the receipt is to be sent to. The email address that receives the receipt is static. Any suggestions?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Form Email Manipulation

    Any thing here at <A target="_blank" HREF=http://www.worldwidemart.com/scripts/formmail.shtml>worldwidemart</A> of use?
    Sorry I haven't got time to delve too deep myself, but I'd be interested to know if it did help.

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    Super Moderator WebGenii's Avatar
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    Re: Form Email Manipulation

    the message from the user is emailed? You'd have to be able to talk to the email server that the message is generated from.
    [b]Catharine Richardson (WebGenii)
    WebGenii Home Page
    Moderator: Spreadsheets, Other MS Apps, Presentation Apps, Visual Basic for Apps, Windows Mobile

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    Lounger
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    Re: Form Email Manipulation

    Thanks for your input. I haven't had a chance to look into the site recommended, however it does look interesting and I will look into it further.

    Talking to the email server is indeed the challenge. Since we use an outsourced ISP, it compounds the difficulty of the solution. I was hoping that I could manipulate the code on the page to get the results. Any further ideas?

    Thank you for your input. It is very much appreciated.

  5. #5
    Plutonium Lounger Leif's Avatar
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    Re: Form Email Manipulation

    Can you confirm exactly what you need?
    Is the user filling in a form and clicking submit so that the form contents are emailed to address A. When that email is received at address A, it sends a 'delivered' receipt to address B.
    ??

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    Lounger
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    Re: Form Email Manipulation

    In essence, the form is a glorified telephone message system. Our receptionist enters the message into simple form and clicks send. That data is emailed to me. The goal is to have a receipt sent back to her confirming that I have received and read the message.
    Perhaps this may help:
    http://www.thewarrantypeople.com/sec...ickMessage.htm
    This is the simple form.

    Thanks again.

    ...and again, and again, and again.

  7. #7
    Plutonium Lounger Leif's Avatar
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    Re: Form Email Manipulation

    OK.
    A read receipt, as far as I am aware, is a function of the email client so you would have to make sure you were set up to honour those requests.
    Exactly how you add the request to the form is beyond me. Earlier on, I did a bit of playing around, trying to add the header

    Disposition-Notification-To:

    into a (normally working) form (amongst the s-mail bits of the HTML), but the ISP server spat it out with an error. Whether my syntax was wrong or it is not something that can not be achieved, I'm just not sure.

    Maybe something you could do with rules if you are using Outlook?

  8. #8
    Lounger
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    Re: Form Email Manipulation

    Thanks for your help. I did consider using the Rules in Outlook, except that I wish to expand the messaging system to other people in the company. That would then require me to set up rules on their workstations. The various workstations are using different versions of Outlook as well.

    You have given me some ideas and a trail to follow. Thanks!

  9. #9
    Plutonium Lounger Leif's Avatar
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    Re: Form Email Manipulation

    edited to add some spaces between the

    and [ ] tags


    Some other thoughts:

    You could use the form to collect the information then insert it into normal email along the lines of:



    [ Email=WarrantyAlert?subject=SubjectText&Body=BodyT ext ]send mail[/Email ]</p >

    If the sender was using Outlook for example, 'WarrantyAlert' could be an Outlook distribution list which they could add to /subtract from without changing the web page. As long as they were set up to request a read receipt, you'd be away.

    The other advantage is that they would have a copy in their Sent folder for those awkward moments when they want to double-check on exactly the telephone or warranty number they quoted...

  10. #10
    Super Moderator WebGenii's Avatar
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    Re: Form Email Manipulation

    If you are using FrontPage 2000 here is a relevant article from the Server Extenstions Resource Kit about configuring your email server to forward forms to email. <A target="_blank" HREF=http://officeupdate.microsoft.com/frontpage/wpp/serk/adadv_1.htm#adadvc02.doc-1001>http://officeupdate.microsoft.com/frontpag...advc02.doc-1001</A>
    What I would probably do is have the form forwarded to one standard email account, and then based on the subject line have the Exchange server (for some reason I am assuming Exchange) server distribute the mail using various "rules" you have created. I wouldn't make this my personal account, since we don't want my mailbox full of other people mail.
    [b]Catharine Richardson (WebGenii)
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    Moderator: Spreadsheets, Other MS Apps, Presentation Apps, Visual Basic for Apps, Windows Mobile

  11. #11
    Star Lounger
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    Re: Form Email Manipulation

    I believe the read-receipt header is:

    Return-Receipt-To: <email-address>

    At least, that's what shows up my mailbox from people
    I know running Outlook who are requesting return receipts.

  12. #12
    2 Star Lounger
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    Re: Form Email Manipulation

    This is a battle I fought long ago. here is the first question you need to ask. Does you IP provider allow you to use frontpage extensions? If they do not they have to give you the cgi script they are willing to support with thier server. I had to get special cgi script from my server because they would not support frontpage 2000 extensions :-(

    Let me know, there are tons of sites with cgi scripting and I can send some of my old examples if you can not get it solved.

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