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  1. #1
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    Working with Attachments within the mail message (2000 SR-1)

    We have a small number of users who amend and add graphics to Word attachments. The problem is they do not save the attachements to the hard drive first, then edit. The result is that Outlook hangs and they loose all their work. Is there a limit to the file size for editing within Outlook.

    Can someone please explain to me what exactly happens when you edit an attachment within an Outlook message? This way when I knock it into their heads to save the attachments first, edit then reattach, I know what I am talking about

    Thanks

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Working with Attachments within the mail message (2000 SR-1)

    The attachment is being edited in the Temporary Internet Files folder. If Word/Outlook crashes before the changes are saved back into the original message, then the edited attachment needs to be copied out of the TIF before re-opening it from the original message. Otherwise, Outlook is likely to overwrite the changed version. Sometimes Outlook adds a 1 to the second version (e.g., Budget Memo1.xls) when it is opened the second time giving you a chance to save the original, but don't count on it.

  3. #3
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    Re: Working with Attachments within the mail message (2000 SR-1)

    Checking the settings on the temporary internet folder showed that some were set as low as 1mg. No wonder they were crashing. Especially since some of the files were over 50mg.

    Thanks for your suggestion. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>

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