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  1. #1
    Uranium Lounger viking33's Avatar
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    Personalize Win Update (WinXP SP1)

    I usually check Windows Update on a regular basis, not automatic. This last time it came up with a "new" NVidia driver that was just approved. However, I am currently using a newer version direct from NVidia. (even if it isn't yet approved by MS, it works fine )
    In the past, you were able to click on " personalize your Windows update" and could hide any of the recommended updates, and thus not see them every time you checked for new updates.
    When I try to do this, that particular NVidia driver is NOT listed there and there is no apparent way to HIDE this thing. There are many other items in this area to check or un-check, but no place for NVidia.

    Does anyone know if this is unique to driver files updates or is this another fluke in Update? <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

    Bob
    BOB
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  2. #2
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    Re: Personalize Win Update (WinXP SP1)

    Bob--

    Seems to be both. Very characteristic of chronic WU glitches--saying you need an older version and it does this often in particular with video drivers. My 'go round is to either go directly to nVidia or use the scores of Windows Beta sites, gamer, or hardware sites which all make a point of listing them--I think because advid gamers are all over them. Pro Network or Video Drivers.com under nVidia. I've never known Windows Update to get video drivers straight in particular--it's always notified me I need video drivers earlier than the one I have--personalized or not--it's another broken Redmond release which is why I use the Security Bulletin service or one of the MS pages or 3rd party pages that list all the recent updates in a nice neat list, and rarely depend on WU--it does have the Microsoft logo which I think is its attraction, but it's so broken.

    In the last month, a number of the Microsoft Watch Sites have had articles on Windows Update being broken and MS acknowledging it--and working on it. Maybe by the son of the son of the third sequel of Blackcomb.

    SMBP

  3. #3
    billeger
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    Re: Personalize Win Update (WinXP SP1)

    SMBP

    You are among the most prolific Keepers of the Flame on the issues of Windows updates and many other areas.

    In an e-mail, a client recently sent me a news clip wherein MS acknowledged that only a fourth of their updates, patches, etc., are functional. So we see faulty repairs on expensive software that shouldn't have been broken in the first place . . . <img src=/S/bash.gif border=0 alt=bash width=35 height=39>That client was wondering why I had sold him MS software that cost him when he bought it and costs him -- and me -- again when I have to go fix it -- or just get it to go again -- on a regular basis.

    Have you seen in your reading any coalescence of a credible and serious commercial protest of this continuing failure by MS to crank out reliable applications, operating systems, etc.? I can't afford to pick up the MS mess on my small scale and I can't imagine what it must be costing large enterprises. It appears necessary that I must abandon my small service obligations and any sales activity of MS products. I seriously need that revenue but can't bear the cost of support. <img src=/S/flee.gif border=0 alt=flee width=25 height=25>

    Or is the subject just too large or lacking in alternatives to allow that?

    Aloha,

    [b]<font color=blue> <img src=/S/sailing.gif border=0 alt=sailing width=25 height=25>Hawai`i Bill

  4. #4
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    Re: Personalize Win Update (WinXP SP1)

    I'm not on any particular anti MS vendetta at all--I have a good time with much of Windows and Office and other MS software that works, but it is hard to understand why the menus are so terribly and ambiguously written and why some of these things that have been broken from OS to OS haven't been fixed. Maybe the Beta feedback could be wider or better--Microsoft monitors MSN and other newsgroups pretty closely-- and their people participate openly and secretly on them, and they see the same things over and over and doesn't seem to react. And I'm not even talking about Security and Hotfixes here. Those are other problems.

    They really do know about problems with Windows Update, and they really do know about problems with search in MSDN, Technet, Windows Whichever OS, poorly labled and goofily organized and named registry hives, keys and subkeys and values, and a lot of IE problems that I know they could fix are causing a wide spread headaches for a large number of people. I'm not talking about exponential potential problems that could happen because of third party software or drivers.

    This recent Update thread in the lounge pointed out another type of Update problem.

    SMBP

  5. #5
    billeger
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    Re: Personalize Win Update (WinXP SP1)

    SMBP,

    A 'vendetta against MS' isn't on my mind, either. What I am hoping to see is a consistent study of failings -- much like the one in your post and the few others that I see online -- kept before the popular media to the extent necessary to get Bill Gates' marketing department on the case. Nobody in a responsible frame of mind wants to "bring Microsoft down" as that would be extremely harmful to the massive user base in existence.

    [b]<font color=blue> <img src=/S/sailing.gif border=0 alt=sailing width=25 height=25>Hawai`i Bill

  6. #6
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    Re: Personalize Win Update (WinXP SP1)

    They have so many thousands of departments it boggles the mind. They have thousands of awfully bright people who use the same software and run into the same problems. But impacting changes in some of the chronic OS problems seems to be just undoable.

    SMBP

  7. #7
    billeger
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    Re: Personalize Win Update (WinXP SP1)

    Okay then, we need a class action suit of dealers and consumers to force MicroSoft to either deliver the goods or crumble.

    My theory being they will choose to deliver the goods. But, frankly, after receiving yet one more call today from a customer who blames me for Bill Gates lacadaisical, don't give a <img src=/w3timages/censored.gif alt=censored border=0> attitude, let them go down.

    Aren't you using a little hyperbole on "thousands of departments?" If you aren't then I it's far worse than I thought. It's not a company, it's a giant toy box in the middle of a sand pile and the bosses sit in there and play all day. "Tell you what, guys, let's dump some sand into the hard drives and see how they handle that!'

    It was a gigantic mistake in taking Gates to court on monopoly issues. It should have been on product fraud and the damages assessed should have been to repay customers for lost time and us dealers out here for loss of 'consortium,' if you will, with our former customers. I'm sick of it and to allow present MS policies to continue is on a par with letting any public nuisance run amok in the streets.

    A lot of people would benefit enormously if Microsoft were split into two companies. One would just enable applications for the real world. It would have a WORD version that was usable for letters, reports and other products that might otherwise have to be done on a typewriter. All the other products would handle the same tasks as ACCESS, EXCEL -- In other words the Office suite made to function. The second company could specialize in products for the masochistic set and all those products are already on the store shelves. <img src=/S/bananas.gif border=0 alt=bananas width=33 height=35>

    [b]<font color=blue> <img src=/S/sailing.gif border=0 alt=sailing width=25 height=25>Hawai`i Bill

  8. #8
    Plutonium Lounger Leif's Avatar
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    Re: Personalize Win Update (WinXP SP1)

    Just an idle thought.
    If you are holding Microsoft to be guilty of purveying non-functioning goods, and claiming this to have been happening for some time, then surely you - as a dealer - are equally culpable in the eyes of your customers. You can hardly now plead ignorance of the lack of ef'ficaciousness of what you sell.
    Or have you been advising your clients accordingly at the time of sale?

    Methinks this thread is taking a familiar anti-MS slant.

  9. #9
    billeger
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    Re: Personalize Win Update (WinXP SP1)

    Leif,

    This may be a subject that is different in different nations. As far as I know, Microsoft products distributed in England are excellent, stable and reliable. On the other hand, I can assure you that is not the case here. If you've been reading with an open mind in this Lounge, other extensive internet coverage and the daily and periodic press, Microsoft is not producing good products in America. American companies have a tendency to want what they pay for. Peculiar that way. And this American supply and service company depends on providers and manufacturers for honesty in what they provision. Why is that hard to understand?

    If you think Microsoft is somehow not guilty of releasing faulty products and a majority of their updates with failures equal to those intended to fix then you aren't reading the output from Microsoft itself. If you choose to ignore that problem then that's your business. My business -- a small enterprise in a small town area -- is to help businesses and individuals function efficiently for their clients to serve their customers in turn. I know of no other American enterprise with a free ride of this scale on product failure. Not MacDonalds, not General Motors.

    If you wish to characterize the discussion as "a familiar anti-MS slant" then you are not part of the solution. That solution would be to put the spurs into whichever part of Microsoft is unwilling to take responsibility for their software failures and the cost and damage caused thereby to their customers.The only way you can shift the blame to distributors and retailers is with a willingness to ignore the problem where it is caused.

    Bill Eger

  10. #10
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    Re: Personalize Win Update (WinXP SP1)

    I'd be happier if they would make the menus clearer and more logical, and be responsive to repeat glitches that are passed on from OS to OS and from Word version to Word version. There are far to many KB's that say that they know about the malfunctions in a particular component, and they haven't done anything about it. A high percent of the names for hives, subhives and values in the registry are enigmas with no place to translate them. The browser they call IE could be a lot better. And aside from Outlook, Infopath, and One Note, Office 2003 is not a huge improvement over Office XP.

    SMBP

  11. #11
    billeger
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    Re: Personalize Win Update (WinXP SP1)

    SMBP,

    Agreed. "Responsive" is the operative word. After a few years you get the impression -- wonder why! -- that MS doesn't really care. That will eventually bite any company. The computer industry needs a standard. That acknowledges that a dominate operating system or -- better -- a defined, minimal instruction set for every OS that wants to enter commerce will be good for software development and diversity. But the standard must also include excellence, reliability and stability.

    We need a Microsoft with quality. It's folly to try to disassemble what we have but without quality that becomes a logical alternative.

    Aloha
    [b]<font color=blue> <img src=/S/sailing.gif border=0 alt=sailing width=25 height=25>Hawai`i Bill

  12. #12
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    Re: Personalize Win Update (WinXP SP1)

    Well Bill,
    You've gone & stirred it up now. I think you better get a different hat 'cause you must be suffering from heatstroke if you think that any product MS distributes in another country is substantially different from the ones you get. There are many varied problems with MS products. MS should be responsible for addressing these problems when it is MS' fault. Many, many times it is not. You have people using non HCL accessories on their PCs and expecting them to work with any MS OS and application. You have many third party vendors who have not written a good driver ever. MS Windows (pic any consumer version) is the only OS that I've ever run into in more than 35 years in the computer industry that is expected to operate perfectly with all hardware and software. If you were in the business in the 60s & 70s you'd remember the trials and tribulations that everyone had with the mainframe OSes. It took those vendors decades to get the OSes stable. And that was with a limited set of hardware & peripherals. And don't get me start on Unix or Linux. No matter what you read in any newsgroups or help area like the lounge you are reading problems from a very, very small percentage of the user base. I believe that the quality of the MS OS products in particular has increased impressively starting with Windows 2000.

    Believe me I get very frustrated with MS and the warts that appear. But I've been 'in the trenches' a long time and MS does at least as good a job and better than most in supporting their clients. That includes fixing problems. You must not have tried to get help from many other software vendors in the last decade. Most have gone from mediocre to atrocious. Does MS need or deserve to be held to a higher standard? Maybe.

    BTW, MS has never claimed to release bug free, perfect products. You need to read the licenses very carefully. I could rant on for quite a while but that's enough for now

    Joe
    Joe

  13. #13
    Uranium Lounger
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    Re: Personalize Win Update (WinXP SP1)

    Dunno about that, Bill....must just be down there in the islands that you get such horrific products. All of them here on the mainland work just like I expect them to. Granted, I'm not searching for perfection either.

    This is not the first time that I've seen sniping and potshots in your posts, and they're not part of the solution either. I've not seen any posts that claim Microsoft hasn't made mistakes in their marketing or other decisions, regardless of the nationality of the company.

    When you design a flawless, bug-free software product that no one has an issue with, let me know - I'd love to try it. In the meantime, take it easy and count to ten before you make remarks that are offensive on these boards, please.
    -Mark

  14. #14
    Uranium Lounger
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    Re: Personalize Win Update (WinXP SP1)

    Bob, I've seen that too and wondered what the point of it was. I too am running the latest Nvidia drivers and got the same "update" option when checking Windows Update. For the time being I'm given to ignoring the option, since I can't find a way to hide it either!
    -Mark

  15. #15
    billeger
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    Re: Personalize Win Update (WinXP SP1)

    Joe,

    I agree with your comments. I've never said Microsoft should be held to a higher standard. What I do say is they should be held to the same standard that we generally expect from American companies. Also didn't say the products were different in England but since there is such an enthusiastic support group over there I left it open as a possiblity.

    As for an OS that works on a wide variety of machines, maybe you are missing their main point in life. They sell their operating systems in bulk to machine manufacturers and, hence, corner the market. If they choose to do that then there is a reasonable expectation that whatever they provide will work for the system manufacturers who purchase the software...wouldn't you think? Architecture in Dell fits MS standards, not the other way around, for example. And that's true with software such as Corel who created their Suite 11 to take full advantage of XP. It is a good match. It falls out of bed every now and again but that's okay.

    Please focus on the recent admissions by MS that their own updates and patches are causing problems. In spades! Only a fourth or so work right. If I did work of that qauality I wouldn't have a single client by the end of the month -- and that would be what I deserve.

    [b]<font color=blue> <img src=/S/sailing.gif border=0 alt=sailing width=25 height=25>Hawai`i Bill

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