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Thread: Mass email (XP)

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    Mass email (XP)

    I use Outlook XP to send updates to several thousand existing customers. After about 100 are sent the program crashes and I have to start again. I have found that if I select about 100 names to email it works fine, but it's a hassle to have to go to the pc every few minutes and set up another small batch. I'd like to select a larger quantity to send at one time without having the program crash. Is this just a memory issue, or is there something else going on here?

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    Super Moderator jscher2000's Avatar
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    Re: Mass email (XP)

    Do you have more than 100 messages at a time in your Outbox? How are you generating these messages? Does the process allow for you to delay delivery (I think there is an option for this in Outlook somewhere)? Maybe you can stagger it so Outlook takes a breather every 50 messages or so.

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    Plutonium Lounger Leif's Avatar
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    Re: Mass email (XP)

    Are you saying you are putting 100+ recipient names in the To: field?

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    Re: Mass email (XP)

    IMHO this is like towing a semi trailer up the Rocky Mnts with a Chevy Vega. If you are using Exchange server you could consider using a distribution list and having these folks entered (or imported) as external recipients. That way the server does the work (not you) most efficiently and uses the least amount of storage. Otherwise, having thousands of recipients calls for a list management tool, or maybe an ASP like Lyris.

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    Re: Mass email (XP)

    I understood that several ISPs were rejecting messages with more than about 100 recipients, because of the high chance that this was Spam...
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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    Re: Mass email (XP)

    Experts, I recall a year or so ago that Woody was reporting that with large To lists or DistLists, there was an issue that the message size grew logarithmically. Anybody remember that and if there was a resolution? Or am I misremembering the issue?

    To the Original Poster, try using the Contacts, Tools, Mail Merge to E-mail capability in OL. In Outlook 2000 the basic Help Documentation is under "Send a bulk e-mail or fax using contacts". If your customers are in an Address Book, it's easy to create a Contacts Folder just for them.
    -John ... I float in liquid gardens
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    Re: Mass email (XP)

    I found the following in Office Watch 6.51 11/20/01. Is this what you were thinking of? I couldn't find any follow up.

    4. OUTLOOK MESSAGE INFLATION
    I'm still scratching my head over the inflated Outlook
    message size when sending to a bunch of recipients that I
    detailed last week. Lots of you wrote in with perfectly
    plausible explanations, but I still don't think anybody has
    hit the nail on the head.

    Let me explain why.

    If you recall, my friend put together a formatted (HTML)
    email message, and used Outlook Contacts categories to send
    BCCs to 300 contacts. The tiny message swelled to 250 KB in
    size, and the message recipients got huge files when they
    should've had little ones.

    Last week, my friend gave up on Outlook 2000, exported her
    Outlook Contacts list to Outlook Express, used the same
    technique - and the messages were one-tenth the size!

    I really want to know what's going on. Dozens of you have
    written with similar tales - inflated message sizes in
    Outlook 2000 and Outlook 2002. You're using Outlook 2000 in
    IMO and CWG, and Outlook 2002 with and without Exchange
    Server. I don't see any common denominators - except
    Outlook makes huge messages, where Outlook Express does
    not.

    ================================================== =================

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    Re: Mass email (XP)

    That's the one. I was wondering if it got resolved and if it could be part of the OP's problem.
    -John ... I float in liquid gardens
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    Re: Mass email (XP)

    It could be that your outgoing mail server has a limit as to how many recipients can be addressed in one email. We had that issue here for a long time. The previous Admin Asst. would have to keep re-opening the message from sent items and send it with the next 10 recipients. It was very time consuming to send out our newsletter to a few hundred recipients. I called the telco/ISP and they wouldnt tell me what the magic number was. After asking and asking and asking, they finally got bored with me and told me "somewhere between 10 and 15"

    I ended up investing in a program called GroupMail and exported everything from outlook to it. Now I just have it set to send to 10 recipients 20 times and then take a breather, so it ends up sending 200 in each "batch' and I can do the whole 7000+ newsletter subscriber base in about an hour, without the ISP hiccuping. There's also a nifty subscriber plug-in to automatically processes subscriptions and unsubscriptions. I think it was only about 99 dollars, too. Beats the heck out of sending an email to 10 people 700 times [img]/forums/images/smilies/smile.gif[/img]

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