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  1. #1
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    System restore eating up memory: (Sony Home Edition )

    Lately my computer has been doing very strange things! I had to do a system restore a couple of weeks ago, and I noticed afterward that the computer was even more sluggish. I went to run a disc defrag and saw that my disc space had dramatically decreased. I went from having 58% free disc space to 3% after continuously running system restore! Since that time, I have managed to get the disc space back by shutting off system restore and defragging, then turning system restore back on. However, my computer is still acting very strange and now shows that the system restore is fragmented (to be expected I guess?). I also now have problems with my programs not automatically updating, AOL freezing up, and Word 2000 changing settings every single day. I had downloaded Incredimail (completely uninstalled now) and Spybot (uninstalled as of yesterday), but the problems persist. All of these problems began after loading IncrediMail and letting someone install Word into my computer. The version of Word that was initially installed was not compatible with Windows XP (it was 97). That same person came back and installed Word 2000, without uninstalling Word 97 first. Is there a chance that there are remnants of Word 97 still in the computer causing problems?

    Does anyone have a clue as to what is going on here? This computer is my bread and butter, so I need to be able to rely on it functioning properly.

    Thank you for all of your help and suggestions,
    Atelby

  2. #2
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    Re: System restore eating up memory: (Sony Home Edition )

    "The version of Word that was initially installed was not compatible with Windows XP (it was 97). "
    __________________________________________________ ____________________________
    176263: Off 97: Utility to Completely Remove Office 97 Files and Registry Entries
    Office 97 should be able to run on an XP Machine.
    Updating Cluster Desktop

    Removing Word 97 Key from XP Registry 4th Post Down
    164502: Wd 97: Some Files Remain after Remove All

    SMBP

  3. #3
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    Re: System restore eating up memory: (Sony Home Edition )

    Thank you for the informative links. I assumed that Word 97 was not compatible, as I immediately began having problems after installation. This was obvious by the continous beeping that the computer made whenever I was working in Word. I guess that it quite possibly could have been that they somehow installed the program incorrectly? At any rate, I will not be uninstalling Word in the near future, as I work out of this program now and do not have the software to reinstall it. Once I get the installation software, I will use the information that you have provided me.

    Does anyone have a clue as to why my system would be reconfiguring itself to use up so much disc space?

    Thanks for the help,
    Atelby <img src=/S/meltdown.gif border=0 alt=meltdown width=15 height=15>

  4. #4
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    Re: System restore eating up memory: (Sony Home Edition )

    You can probably get some help on this by calling Diskeeper support on this problem and pitching this problem to them whether you are using the native Diskeeper defrag in XP or Diskeeper. They are approachable and their number is at the site. I would because they can probably straighten this out and it won't cost you.

    Whether or not System Restore is consuming resources and the extent might be answered by Task Manager or Perfmonce Monitor. I really doubt this because it just doesn't consume much at all.
    130926:Using Performance Monitor and use Help and Support on the "peformance tool." I don't think that System Restore is actually taking up that much free space. System restore uses a very small slice of resources while it monitors--most people consider it negligible. The slider defaults to 12% of the hard disk size or 400MB on disks smaller than 4GB. . You can control how often System Restore takes up space by moving the slider when you hit the "settings" button on the System restore tab of System properties--the less space the less restore points. System restore stores snapshots for a default period of time--90 days, and this can be modified in the registry at
    HKLMSoftwareMicrosoftWindowsNTCurrentVersionSystem Restore using the REG_DWORD value of RPLifeInterval. The default value is 90 days or (7776000 seconds in 90 days). A system checkpoint default is done every 24 hours, (86400 seconds governed by the RPGlobal Interval setting). You can adjust this as well as the session interval--the interval it waits during a Windows session before creating a restore point. I wouldn't but you can.

    I'm not sure what you mean by "system restore is fragmented--and that's to be expected." System restore is a snapshot and it doesn't fragment. If a drive shows fragmentation, then you can defrag before or after a system restore. I have seen a lot of newsgroup discussions where someone says 'System Restore is on the "exclusion list" of some kind of defrag app' like Diskeeper which just is not true. Things on the exclusion lists are system files necessary to keep the system intact, up, and moving them will often bring system failure like NTLDR OR NTOSKRNL.EXE or boot.ini and can be found in the help index of that particular defragger.

    I'd be quick to suspect and investigate Incredimail--email their support and make sure you have all of its goodies off your registry--unfortuantely uninstalling often doesn't insure that. Run Ad Aware and Spybot as well.

    SMBP

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    Re: System restore eating up memory: (Sony Home Edition )

    Are you certain that System Restore is the culprit for your used disk space? Ratchet the settings for it down to something more reasonable in your System Properties (accessible through the Control Panel).
    -Mark

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    Re: System restore eating up memory: (Sony Home Edition )

    Atelby--

    Poking around, freezes and problems with slow machines after Incredimail install are very abundant. I think your system's behavior may well improve if you get every remnant of it off your registry. My advice is to read these tips and nuke it fully from your system. Let me know what happens please.

    297069: KB On Deleting Incredimail from the Windows Registry
    Uninstalling Incredimail
    How To Uninstall Incredimail Fully

    Ed. Note SMBP: The problem in the KB is not yours, but the directions in removing Incredimail elements from the registry will apply here.


    SMBP

  7. #7
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    Re: System restore eating up memory: (Sony Home Edition )

    Thanks to all of you for your input.

    When uninstalling IncrediMail, I watched to see which directories were shared, writing them down, and then manually uninstalling the remnants. However, I did notice that system restore somehow brought portions of IncrediMail back the other day. I will again go back and look for all traces of it to uninstall.

    My system restore slider is set to the fullest extent. I will change that through the control panel and see how it functions afterward.

    I'm not absolutely positive that system restore is fragmented. I once again assumed, as disk defrag showed that it was. Upon running another defrag, I did not receive the same message.

    I don't seem to be having problems today after uninstalling Spybot. Who knows, this may be a fluke, but I really hope that things are back to normal. There are far too many things to do without having to deal with mysterious computer problems as well!

    Thank you again for all of the help. I will reference your links as I need them and will post back should I continue to have mysterious things happen.

    Have a great fourth of July weekend and stay safe.
    Atelby

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    Re: System restore eating up memory: (Sony Home Edition )

    While I don't have any answers for your problem. I was wondering if you had the Sony Click to DVD software. I have had problems with this program on my Sony to the point I went out an purchased the Roxio product for making DVDs. It seems to me that the Sony configuration does not like any other software. I have had to use system restore and have had to use the system discs to restore my machine to the original state. Just wondered if anyone else has had as many problems with their Sony machine as I have.

  9. #9
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    Re: System restore eating up memory: (Sony Home Edition )

    Hi Marc,

    Yes I do have the Sony DVD software; however, I have never used it. Believe it or not, I have never made a DVD as of yet. I have had to use the system discs twice now to restore items that were missing or not working properly, mainly the CD rom drive. The first time I restored the system software, it was a complete restore, as my computer became completely unfunctional. I do believe that I had a virus at that point though.

    I'm not sure that Sony dislikes other software? I have tons of medical software loaded into my computer and have had no problems with it. This could be because the companies that put out this software test it extensively?

    I'm sorry that I couldn't be of more help to you. It is interesting to hear that others have the same type of problems. Maybe Sony isn't the way to go with the next new computer?

    Atelby :0)

  10. #10
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    Re: System restore eating up memory: (Sony Home Edition )

    I have decided to stay away from Sony for my next purchase, which is sad since I bought the machine in february. When you do start working with DVDs and their recording software get ready for additional problems.

    hope you get your other problems worked out.

  11. #11
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    Re: System restore eating up memory: (Sony Home Edition )

    Thank you Marc,

    I will keep your information in mind if I ever get around to trying out the DVD software. It is good to know that it won't be entirely my ignorance should I have problems.

    Atelby <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23>

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