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  1. #1
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    Lost Icons (Office 2002)

    I've got a problem with my Office desktop icons for documents. Whether they are word, excel or Access, they have all changed to the icon which shows the document isn't associated with any application, but when I double click on any of them, the correct application opens. I've used Tweak UI to try and fix the solution, but that hasn't worked. I've also gone into the properties of the document and ticked 'always open with', and that hasn't worked. Anyone got any suggestions?

    Rob

  2. #2
    Plutonium Lounger
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    Re: Lost Icons (Office 2002)

    1. Have you tried Detect and Repair (in the Help menu)?
    2. Try finding a file named IconCache.db (for Windows XP) or IconCache. Delete it. Windows should rebuild it after a reboot.
    3. Select Tools | Folder Options... in Windows Explorer, activate the File Types tab, and select one of the extensions associated with an Office application. Click Advanced (in Windows XP) or Edit (pre-XP) and change the icon.

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    Re: Lost Icons (Office 2002)

    I've found a file called ShellIconCache. Will that be it?

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: Lost Icons (Office 2002)

    <P ID="edit" class=small>(Edited by Leif on 04-Jul-03 18:13. )</P>I believe it can be - most of the links I followed for a similar problem pointed to this file.
    (What operating system are you on?)

    Edited to add:
    When running a search make sure you have opted to include hidden folders and files in the search.

  5. #5
    Plutonium Lounger Leif's Avatar
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    Re: Lost Icons (Office 2002)

    Did you reboot?

  6. #6
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    Re: Lost Icons (Office 2002)

    I'm using Windows 2000. It hasn't worked
    I've just tried option 3 and I got the message 'Windows cannot find the file C:WinnitInstaller{91110409-etc}wordicon.exe
    Could this be the problem?

  7. #7
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    Re: Lost Icons (Office 2002)

    Yes

  8. #8
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    Re: Lost Icons (Office 2002)

    >> Could this be the problem?

    Yes, I think so, on my Windows XP / Office XP installation the file is C:WINDOWSInstaller{91110413-6000-11D3-8CFE-0050048383C9}wordicon.exe. Search your hard disk for files named

    accicons.exe (for Access)
    xlicons.exe (for Excel)
    outicon.exe (for Outlook)
    pptico.exe (for PowerPoint)
    wordicon.exe (for Word)

    (note the inconsistency in naming). If they are on your HD, copy them to the folder displayed in your File Types dialog. If they are lacking, something has gone wrong with your installation. If Detect and Repair didn't help, you could try reinstalling Office 2002 without uninstalling first. This should preserve your settings.

  9. #9
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    Re: Lost Icons (Office 2002)

    Thanks Hans. I did a search and they're not there. I'll have to re-install as you suggest. Thanks again

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