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  1. #1
    3 Star Lounger
    Join Date
    Sep 2001
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    Garner, North Carolina, USA
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    Junk Email Filter (2000)

    I have a user here in the office that has turned on the Junk Email Feature. It has worked fine for a couple of weeks. When she gets an email in her In Box that is unwanted she right clicks and adds it to her Junk Email list. The next time she receives an email from the same address it will be placed in her Delete Folder. Yesterday and again today legitimate emails are getting moved to the Delete folder. I've tried to determine what they have in common and why Outlook selects them but I don't see anything. There are no other addresses in her Junk List that match these particular email addresses at all. This is a little scary because these are important time sensitive emails. What besides setting up an Exception List can I do. Are there other things I need to be checking/looking for? Thanks for your help.

  2. #2
    5 Star Lounger
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    Dec 2002
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    Perth, Western Australia, Australia
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    Re: Junk Email Filter (2000)

    I can't offer a direct solution. However, SpamBayes si effective against most spam for me, and far more reliable than the default feature in OL. Follow the threads from <post#=269640>post 269640</post#> for links to it, and other options.
    <font face="Comic Sans MS" color="blue">TimOz</font>
    <img src=/S/flags/Finland.gif border=0 alt=Finland width=30 height=18> <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

  3. #3
    5 Star Lounger
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    Jan 2001
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    Cairns, Queensland, Australia
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    Re: Junk Email Filter (2000)

    I can only think that maybe there are other rules that are causing this.

    I haven't used OL 2000 but have have filtering rules with both OL98 and OL2002 (XP) without any unexplainable results. You need ti think the logic through carefully at times but aside from that it should work, AFAIK.
    Granville

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