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  1. #1
    Lounger
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    Cannot open Contact Record (Outlook 97)

    I cannot open some contact records in my Shared Public Contact Folder. These records were created with Outlook 2000. I am using Outlook 97. The error message I get when I try to open the record is "Can't open this item, could not complete the operation. One or more parameter values are not valid." Other records open fine. Any suggestions? Thanks for your help.

  2. #2
    Platinum Lounger
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    Re: Cannot open Contact Record (Outlook 97)

    I very much suspect that you are dealing with a "backwards compatibility" problem. In other words, enough changes were made to Outlook between 97 and 2000 to confuse your Outlook 97. Unless there are very many records, you'll have to recreate them - unless you can install 2000 - which would be a much better bet. HTH
    Gre

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