I have a user that has inserted Macintosh PCT clipart files into an Office 97 presentation on a WIN98 computer. When he tries to print to a Tektronix 740 Plus printer over a LAN two of the pages in the presentation (the ones with the clipart) do not print at all. Printer drivers have been updated and Office 97 has been reinstalled at least
once. I have successfully printed the problem pages from a WIN2K computer. The user has also reported errors when importing the PCT files possibly related to a graphics filter problem.

Tektronix tech support suggested using the PhaserPort software and printing directly to the IP address of the printer. The results were the same. No printout.

This problem seems to be OS specific or at least OS/printer combination specific.

Any ideas?


Thanks in advance.