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  1. #1
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    downloaded Tiff files not previewing (XP home)

    I have XP (home version) and in the past have been able to download TIFF documents that then automatically open in the Windows picture and fax viewer. However, now when I click on a document to download, it downloads it, windows picture and fax viewer opens, but it says "preview not available". It works on other machines in the office.
    I assume a setting changed somewhere, but I can't figure it out...

    Any help?

    Rick

  2. #2
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    Re: downloaded Tiff files not previewing (XP home)

    Can you do a system restore to a time when the TIFF files behaved properly?

    Joe
    Joe

  3. #3
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    Re: downloaded Tiff files not previewing (XP home)

    I am reluctant to try that since I have added some programs that I can't easily replace. I was hoping for a way to troubleshoot it.
    Thanks,
    rick

  4. #4
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    Re: downloaded Tiff files not previewing (XP home)

    Rick,
    Would seem as though a needed dll has been changed. So, if you don't think a system restore is feasible how about installing Irfanview. It is a <img src=/S/free.gif border=0 alt=free width=30 height=15> graphics file viewer. You can choose which file type to associate with it. That should allow the files to be opened. You could also try a repair installation of XP. A repair could possible 'break' one or more of the programs you installed because of dll differences.

    Joe
    Joe

  5. #5
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    Re: downloaded Tiff files not previewing (XP home)

    Thanks,

    I'll give that a try!
    Rick

  6. #6
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    Re: downloaded Tiff files not previewing (XP home)

    I put in the XP disk to do a repair, but couldn't see how to do a repair for XP.
    Any clues?

    Rick

  7. #7
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    Re: downloaded Tiff files not previewing (XP home)

    Rick,
    take a look at the How to Perform an In-Place Upgrade (Reinstallation) of Windows XP and this <A target="_blank" HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;318378">How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
    </A>

    Joe
    Joe

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