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  1. #1
    New Lounger
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    Exchange user names

    We're running Windows 2000 server and Exchange server, and Outlook XP on the clients. Our user IDs are set up by title (say, Manager), so that when personnel change we don't have to manipulate the user IDs so much. S is leaving, and T is taking her place. I've changed everything about user ID Manager from S to T that I can find, but when T sends an e-mail and the recipient within the office hits reply, the reply address name still comes up as S. The only thing I can think of is that the Exchange mail box itself is still named "Mailbox - S", and I don't know where to change that setting. (My mailbox still has the name of one of my predecessors, but my e-mail doesn't exhibit this reply problem). Any suggestions would be greatly appreciated.

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Exchange user names

    Has T simply taken over the Outlook profile used by S?
    If so, from within Outlook:

    Tools > Email Accounts > View or change existing accounts >
    Click Next, then with the profile in question select Change >
    Click More Settings and check what is enteerd in the "Reply Email" field.

    (This can also be checked by opening an email from T and selecting View > Options to see the full mail header. Both the From: field and Reply To: field will be shown.)

  3. #3
    New Lounger
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    Re: Exchange user names

    Thanks for the help.

    First, my panic was premature. The settings seem to have done what we wanted overnight. Something must just have taken time to propagate across the system. What, I don't know.

    On the other hand, I did try looking for the "reply e-mail" field in the "view or change existing accounts" windows and couldn't find it.

    So, weird but fixed.

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