For several years, eventhough we had a 56k modem, we have suffered with a pretty low connection rate; around 28800 with occasional jumps into the low 30s. I even replaced all the phone wiring inside the house and ran the USRobotic check that said our service was not capable of 56k. We replaced the V90 modem with a V92 and that actually slowed it down a little. We finally gave up and decided to just live with it because we didn't want to pay the money for a cable modem or DSL. Then one day we logged-on and were amazed to find we had a connection of 115200. Its been that way ever since. We're happy as clams. However, being the curious type, I would love to know what changed. I know I'll probably not know for sure without talking to someone willing to give out that kind of information at the phone Co. Has anyone here ever experienced such fortune and do you have a clue as what was done to cause the improvement?