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  1. #1
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    Add & Remove Program - List of Programs is Gone (X

    The other day I went to uninstall a program and found that the list of installed programs in the "Add and Remove Program" is totally gone. There's only an empty window where the list of installed programs should be. If anyone has any ideas as to how to repair this without a full reinstall, they would certainly be appreciated.

    Equipment: HP Pavilion xt375 Notebook, Windows XP (Home), all Windows Updates have been installed.

    Thanks.

    Junkman

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    Silver Lounger Bruce K's Avatar
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    Re: Add & Remove Program - List of Programs is Gon

    Hi, Junk ~

    Are you using any custom visual style/skinning apps such as StyleXP or WindowBlinds?

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    Re: Add & Remove Program - List of Programs is Gon

    "Add or Remove Programs" applet (appwiz.cpl) gets its "Installed Programs" list from the registry, collecting values from each DisplayName string in every subkey in the HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentV ersionUninstall

    If you have the list empty (and presumind you have a bunch of programs already installed), either appwiz.cpl or your Registry may be corrupted (all subkeys in Uninstall key was deleted).

    Try to install the updated version of appwiz.cpl from
    New "Set Program Access and Defaults" Start Menu Icon and Help Content Are Available for Windows XP

    In case that your Registry was "cleaned up", use individual uninstallers for programs that have it (you can find them in the folders where you installed the program).

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    Re: Add & Remove Program - List of Programs is Gone (X

    Junkman--

    There are a few programs that can cause your programs to disappear from the list. If it were Style XP, there is an update for SP1, and you can sometimes fix this by Right clicking the Desktop/Properties/Desktop/choose Windows XP and open Add/Remove. EA Game updater can cause some or all Add/Remove entries not to display. Uninstalling it brings them all back.

    System Restore could help bring them back if you knew when they stopped appearing.

    I would run SFC. Pop the XP CD-Rom in. Open up the dos prompt, and type in "sfc /purgecache" and enter--takes a few seconds. Then type in "sfc /scannow." Lose quotes and one space after the "c".

    The Add/Remove control panel applet remove tab builds its list by searching HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentV ersionUninstall for any entries with a DisplayName value. There is a bug which causes entries with a text string of >64 characters to be ignored, but that wouldn't include many of your entries.

    Also, I'm sure you're logged in with Administrator privileges, so you can see all the entries, and I can't tell whether you have XP Pro or not--you don't say, but if you have Pro, I'd look in group policy to make sure something hasn't turned off a setting that could prevent display:

    gpedit.msc in run box>User Configuration>Administrative Templates>Control Panel>Add Remove

    SMBP

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    Re: Add & Remove Program - List of Programs is Gone (X

    Something similar to this happened to me the other day. I noticed it just after I had installed a game. ( Need for Speed, Porsche Unleashed)
    I also noticed that the Add/Remove window, which seemed to be empty, also had a scroll down ability, so i started scrolling down the page. Lo and behold, all the installed programs were listed at the BOTTOM of the list. So I went back up to the top of the window and the game I had installed was there. I uninstalled the game, and my regular list appeared just like it was before. I might add that the game was made for winderz 98, but installed onto my XP machine like it was made for it. This is the second "Windows 98" game I tried to install onto XP Professional that caused some strange other problem. If you have just installed anything, you might try to uninstall it if you can find it in the list..(Which I know you said is gone, but I thought mine was gone too at first) You also might wanna try to restore your system to an earlier date if you have that option in your version. This restore option has saved the day for me a few times after installing programs that were made for windows 98 that did not werk in XP. (I'm just trying to get my money's worth out of the things I bought before getting XP) <img src=/S/bash.gif border=0 alt=bash width=35 height=39>

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    Re: Add & Remove Program - List of Programs is Gone (X

    Talltexan--

    I'm sure you know that you can run a lot of games for old OS's using backwards compatibility--and there may be a lot more nuances to doing it than this outlines with some games--Need for Speed sounds like a game you ought to be able to get on okay.

    See:
    XP: Let the Games Begin and take a look at the links at the bottom of the page.
    How To Troubleshoot Compatibility Issues With Games Windows XP
    XP Games Newsgroup

    SMBP

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    Re: Add & Remove Program - List of Programs is Gone (X

    Actually, Need for Speed did play, i think the thing causing the problem was
    the EA game updater. I saw someone else had mentioned the game updater caused
    problems for them. I was also having a problem with memory,, had installed
    two different brands. Originally had 256mb Major Brand from Frys and just
    added 1GB Corsair, that had different cas values, and I read on EAS's
    website that mixing cas would cause games to crash. I took the 256 back to
    frys and exchanged it for 512 more corsair, and it seems to be werking purty
    gud right now.It is a lot faster with all that memory, plus the video card
    has 128mb to boot.I just about have this thing "memory maxed out".

    NOW if MY memory would just work...

    --
    Later...

  8. #8
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    Re: Add & Remove Program - List of Programs is Gone (X

    You can solve a lot of problems by using a good Quality Memory and Plenty of it. Especially with WinXP. It's amazing what enough good quality Memory can do for your System and it's stability.

    By the way Junkman do you have the latest DirectX installed?

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    Re: Add & Remove Program - List of Programs is Gone (X

    As Cowboydawg says, I'd install/upgrade your Direct X Direct X 9([img]/forums/images/smilies/cool.gif[/img] to complement your newly added memory. You can check to see what you have by typng "dxdiag" in the run box if you're not certain.

    I mentioned EA Game Updater and Style XP because on a top ten list of programs that'll give you Add/Remove white space--they're at the top as potentials for doing this. Programs that cause the most white space in Add/Remove are those with the "DisplayIcon value" negative in the registry.

    I was referring to something that you probably know about that's not perfect, but can often help. Right click the program you want to run>Properties>Compatibility Tab. The tab is available for programs on your hard drive--if the game is on a CD or an old one on a floppy, it won't remember the compatibility changes after you close the program. Alternatively, you can run the Program Compatibility Wizard from Help and Support.

    Also see:

    Games and Win XP Gamespot by Stephen Smith
    Game Compatibility by X Play's Morgan Webb
    My Commercial for Tech TV's X-Play Site--Good Resource

    SMBP

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    Re: Add & Remove Program - List of Programs is Gone (X

    I have installed over 1.5GB of Corsair RAM so far, and it made this thing act like a hot rod. <img src=/S/cool.gif border=0 alt=cool width=15 height=15> In January, when I bought this system , I just bought parts to build it, and could only afford 256 MB then, so I went and got 1 GB recently. The cas values were not the same
    (the memory modules were different brands), and I learned that it is not good to mix the memory cas values. I was having crashes during games and slow page loading among other problems that got worse when I added the 1 GB extra memory. I was surprised because I was expecting it to be faster and more stable, not slower and less stable... SO, I took the 256 back to the store where I got it and they gave me (partial) credit towards 512 of the same brand I had just bought there the week before. The people that work there said the two memory types would work together when they were tyrin to sell it to me, and that is how i convinced them to exchange the memory for the same brand I had just bought Anyway, the extra memory really improved the performance, Just remember to get the same cas values if you should add more memory to what you already have. I didnt even think about that when I bought the Corsair 1BG ( 512 X 2). I had problems with the original memory from the start, but I didn't know what the problem was. The technician at the store told me to return the video card and they would give me a new one, but I never thought there was anything wrong with the card.

  11. #11
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    Re: Add & Remove Program - List of Programs is Gon

    Thanks for all the advice everybody. I've tried everything suggested and nothing has worked. I believe I did mention I had the "Home" edition of XP. Also, I have the Direct X9(a) installed along with 512MB of factory ram which was already installed when I purchased the notebook. Nothing seems to want to work right.

    It looks like it's another format and reinstall which I've had to do too many times with this XP stuff! On this last reinstall, I only installed a few programs that I always use. I never install or use any games, I just use the basic things like an Office Suite, Browser, Family History Program, etc. All I want it to do is work.

    I'm getting a little tired of this and I'm beginning I have my own theory on a few things. I don't use Microsoft Office, I use OpenOffice.org. I don't use Internet Explorer, I use Mozilla. I also use things like Palm and Quicken, etc. None of these programs are the type to really raise havic with the operating system. I have a friend who uses the same things and he has the same type of problems I do. He has had to format and reinstall XP too.

    I'm not really a Microsoft basher, they have done a lot of good in the past, but looking at the current situation, it could appear that somebody doesn't want me to use certain programs that don't belong to a certain company. Either that or there's a real problem with the operating system. The latest problem with the Add and Remove Program started after I installed the latest version of OpenOffice.org, and then ran Windows Update. I have installed this exact OpenOffice.org program and version on my other two systems, Windows 2000 and Windows 98SE, and they both work very well. It's only XP that has problems. Also my friend uses OpenOffice.org on his other two Windows 2000 machines and everything is fine with them. The XP system is his only problem.

    I've also used Linux and have found that to be very stable. It just works. I think my best bet is to set up a dual boot and use Linux for my main operating system and XP for my wireless phone connection to the Net. Linux has all the other programs that I normally use so everything should be fine.

    Anyway, thanks for letting me run this rant, (I guess we all have to rant sometimes), and thanks for trying to help.

    Junkman
    <img src=/S/cool.gif border=0 alt=cool width=15 height=15> <img src=/S/cool.gif border=0 alt=cool width=15 height=15>

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