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  1. #1
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    CAN'T OPEN EXCEL (xl2000 sp1)

    All of a sudden I cant open any excel documents. I have made snapshots of the error msgs in the attached zip file. The middle snapshot is the first msg followed by the top view when I opened C++ for debugging then the details from C++

    I have tried reinstalling the original excel from the the original disk but cant even get into the installer.
    Any help?

  2. #2
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    How do I paste a snapshot directly into this post?

  3. #3
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    Use Microsoft Paint or Microsoft Photo Editor or some other program to save your screenshot as a graphics file. Jpg and png usually work best. Then attach the graphics file just the way you attached a zip file. It will be displayed at the bottom of the post.

  4. #4
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    Thanks Hans

    I'm now getting error msg when I try to open WORD. Though it does open after the erro msg.
    I've attached a revised set of error msgs in sequence

  5. #5
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    Are you saying that you are not able to uninstall Excel?
    Gre

  6. #6
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    Does this behavior persist after restarting your PC? If so, it would seem you either have a problem with your RAM (defective memory chip?), or something is seriously wrong in your system.

    What happens if you select Start | Run..., type SFC /scannow and press Enter?
    What happens if you run Detect and Repair from the Help menu in Word or Excel?

  7. #7
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    I have Rebooted, Remove/reinstalled Windows 2000 Removed/Reinstalled Office 2000

    When I try to open Word I get the msg: "Error: This Document could not be registered ......C:......Word Code Cleaner.dot)" Then WORD opens. (A week ago I downloaded a VBA Code cleaner add-in and tried it but it failed. I don't think I removed if from my machine but I believe I turned off the add-in. I'm suspicioius that it may have been corrupted.

    When I try to open xl I get the msg: EXCEL.EXE Application Error The instructions at 0x30050bf9 referenced memory at 0x000000a8 The memory could not be read. Excel fails to open and Im back to the desktop

    When I go to the control panel and click on Search I am immediately returned to the desktop without any thing happening.

    When I do Control Panel | Add & Remove Programs the left half of the dialog shows with the right half white.

  8. #8
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    I am very sorry, I am out of my depth here. This seems to be far more fundamental than a Word or Excel error. My instinct says that you should start with a clean slate, but this is not my field, so you might wait for other opinions.

  9. #9
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    Re: CAN'T OPEN EXCEL (xl2000 sp1)

    Based on what you are reporting, I strongly recommend you back up ALL your data, preferences, default settings (Normal.dot, Excel.xlb, outcmd.dat, *.rwz, outlook.pst etc, etc) and anything else, reformat your hard drive and go for a clean install. From what you are reporting, you are running a risk of not being able to boot properly the next time you start up your machine. HTH
    Gre

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