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  1. #1
    Lounger
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    Outlook (2000/XP)

    Can someone explain active content and why if an email contains it the preview bar in Outlook cannot display active content in the Preview Pane? I have an Outlook form designed to enable integration between Outlook and a CRM application. The integration works fine except for some users when the email is recieved the preview pane is grey and indicates "This item contains active content and cannot be displayed in the preview pane. Open the item to read its contents." However other users who use the email and the email shows up in the preview pane fine?

  2. #2
    Platinum Lounger
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    Re: Outlook (2000/XP)

    The "viewability" of Active Content is normally, by default, determined by the Restricted Sites Security settings in Control Panel|Internet Options. You can tweak this by going - in Outlook - to Tools|Options|Security. You can either set your Security Options to Internet or alter the definition of what is viewable in Restricted Sites.

    Naturally, changes to the settings should be approached with great caution. Trojans, viruses - nasties in general - often rely on active content to establish themselves on a target machine.

    HTH
    Gre

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Outlook (2000/XP)

    This seems to be related to the way the form was published, but the following article is incomprehensible to me: OL2000: Item Using VBScript Cannot Be Displayed in Preview Pane (Microsoft Knowledge Base Article - 241205). Does it mean anything to you??

  4. #4
    Lounger
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    Re: Outlook (2000/XP)

    Thanks. Article is interesting but definitley not all of it makes sense.

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