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  1. #1
    Lounger
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    windows update (Home XP)

    When I try to access Windows Update for my Dell Inspiron 8500, I get the update page and the list of recommended/critical updates without hitch. The dialog box that appears when I click download/install is the dilemma. The Terms and Conditions box displays without the requisite radio buttons at the bottom that allows me to say I accept the terms and conditions. I see the 'Do you agree....' but that is the bottom line, literally. I have tried Windows Update on this new machine four times with the same result. I can't download because I can't see the radio button to ' I agree'. The box has no handles so I can drag it to enlarge. Another XP Home machine we have on the same network does not have this bizarre behavior. Given the number of critical security patches and that the Dell is on a LAN, I'd really like to apply the critical patches.

  2. #2
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    Re: windows update (Home XP)

    Does it happen if you select only one patch to apply? Can you just press 'enter' on your keyboard?

    Joe
    Joe

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: windows update (Home XP)

    Could this be caused by a Windows display setting such as large fonts? Any other noticeable differences between the two systems?

  4. #4
    Silver Lounger Bruce K's Avatar
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    Re: windows update (Home XP)

    Hi, Coyote ~

    Other than a browser issue or the resolution settings you may have enabled, I cannot account for the reason you are unable to view the entire page after reaching the end of the drag or scroll in your case, however, this can often occur in framed HTML pages and there is an easy way to 'get to the bottom' of that page so you may read and select options.

    Put your cursor above the area you need be, click and drag as if you are selecting text - drag towards the bottom of the window (you may need to wiggle the mouse back and forth just a bit as you get to the bottom of the window) until you reach the actual bottom of the page. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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