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  1. #1
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    Open error (Excel 2000)

    I have a computer that will open Excel just fine, but it treats Excel like it is opening it for the very first time, and the CD informational box comes up, as though it would request the CD to finish, but it doesn't...it continues to load some files and it works just fine and opens. What file could be missing for this to occur? Also, when I go to http://office.microsoft.com to download excel templates, it says (when I try to download) that Excel is not on the computer. Could this still be the offending missing file from above?
    Thanks,
    Nannette
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  2. #2
    Super Moderator
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    Re: Open error (Excel 2000)

    I would try an office repair before you do anything else. It sounds as though something is not registered properly. If the repair doesn't fix it, there are other investigative steps that can be taken.
    Wendell

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