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  1. #1
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    Crash on Shutdown

    My Windows 98 which normally shuts my computer off when shutting down, now crashes whenever I try to shut down. The familiar blue screen displays and I have to manually turn it off. The only thing I have done recently is add the Windows Updates - first (and possibly last) time I've done this.
    OK - is there a file from my original Windows CD that I can copy that controls the shutdown function? If not, how can I resolve this issue?

    Thanks in advance!

  2. #2
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    Re: Crash on Shutdown

    Insert the Windows installation CD
    Go to START , RUN, Type, X:Setup,{Where X is the drive letter for the CD-ROM} hit OK
    Setup will perform a check of the system and start the Setup Wizard.
    When you see the Run SETUP AGAIN? dialog box, select RESTORE CHANGED OR CORRUPTED FILES , and click NEXT

    This will restore the original Windows files.
    NOTE: If you have installed service packs or bug fixes for Windows 98, you will need to reinstall them again

  3. #3
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    Re: Crash on Shutdown

    Here is some more things that might help. How to Troubleshoot Windows 98 Second Edition Shutdown Problems

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