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  1. #1
    New Lounger
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    Changing 'Sent' folder (Outlook 2002, SP-2)

    Greetings!

    I am new here. I have gone through all the existing threads, and I am not finding this. That doesn't mean the answer isn't out there somewhere.

    The situation: My workplace uses an IMAP server. When a user sends a message, it is copied to his or her Local Sent folder.

    Some users want messages that they send, reply, or forward to go to the Server Sent folder instead of the Local Sent folder, so they can read these sent messages when they check their e-mail from home, while on the road, etc. (i.e., when they are not at the computer from which they sent these messages originally).

    How can I make this happen? Outlook, unlike Netscape Mail, doesn't seem to have an automatic blind-carbon-copy-to-self feature. That's quite okay--my users don't want their IMAP Inbox to be cluttered with copies of their own messages. They simply want to have access to their sent messages on the server Sent folder.

    Please reply here or privately.

    Thank you!

  2. #2
    Platinum Lounger
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    There are two parts to your question: the Server side and the Client side.

    There must be a Server side rule in place that copies the sent message to the Sent folder on the Client. There are varying ways to set up Exchange Server and what you are reporting is only one of them. This may be to do with your workplace's backup and Server storage space policies.

    At the Client end, the default saving of sent messages is set under: Tools|Options|Preferences - E-Mail Options; leaving the "Save copies of messages in Sent Items folder" option box checked. The alternative is to uncheck this option box and set up an alternative folder using the Rules Wizard. I am unable to check this at present, but I believe that the choice of alternative folders does not include folders on the Server. Perhaps you could confirm this.

    I hope that this gives you some ideas as to where to look further. It could be that what your colleagues require may involve a change in policy for the IT Admin.
    Gre

  3. #3
    New Lounger
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    Thank you. I probably should have said that we "outsource" our e-mail service, so I am not sure what the server rules are in this situation. I do know that this is an IMAP server, but it is NOT a Microsoft Exchange server. I can find out about the rules, though, and get back to you. In the meantime, I will try your Tools > Options suggestion, but I think you are right that server folders are not included in this.

  4. #4
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    Greetings:

    I see what you are getting at, but the issue is not navigating to server folders. It's having messages, once sent, be placed in the Sent folder on the server, rather than in the Sent folder on Personal Folders - (Outlook Today). I have not yet found a seamless way to do this, short of copying every message to myself -- in which case these messages appear in the Inbox on the server.

  5. #5
    Plutonium Lounger
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    I am innocent! <img src=/S/innocent.gif border=0 alt=innocent width=20 height=20>
    (Until proved guilty)

  6. #6
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    Oh, <img src=/w3timages/censored.gif alt=censored border=0>! You and unkamunka look so much alike. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>
    -John ... I float in liquid gardens
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  7. #7
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    Are you/your users using OWA to access Outlook remotely? Although the default for OWA is to open in the Inbox, OWA users can navigate to their root server folder (via the "up one folder" icon - see attached picture) and then to their Sent folder. Also, using OWA, a user can navigate to ANY of their Server side folders. I just created a server side "Test" folder, went in through OWA, and was able to navigate to it.
    -John ... I float in liquid gardens
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    Uranium Lounger
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    OK, then see <!profile=unkamunka>unkamunka<!/profile>'s answer. And while a user can set up a Rule to save all sent messages to a non-default folder on the server side (I am able to with the "Test" Folder I created), it is a Client side rule which will not operate when Outlook is not running at the user end.

    (I'm assuming that you are using a fairly default OOB MS corporate Exchange Server/Outlook Client installation, otherwise your settings and results may vary.)
    -John ... I float in liquid gardens
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  9. #9
    Super Moderator jscher2000's Avatar
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    Re: Changing 'Sent' folder (Outlook 2002, SP-2)

    I don't see a quick way around this in Outlook. In the past, when I have used Outlook Express to receive and send through an IMAP account, it did save in the Sent Items folder on the server, rather than in the local data store. Not sure why Outlook handles it differently, other than IMAP was an afterthought and perhaps the design isnt all it could be.

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