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  1. #1
    nehmar
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    Print Preview Freezes

    Word 2000
    We have a problem that is affecting about 80% of our users. When they print preview a document and attempt to exit the print preview, Word freezes. To be more exact, it seems that Word places an extra button for the document in Print Preview on the taskbar as it is attempting to close the print preview and then it hangs there. The user can minimize all windows using the Windows + M keys on their keyboard and then continue to work fine.
    Any suggestions would be greatly appreciated.

  2. #2
    3 Star Lounger
    Join Date
    Jan 2001
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    Winston-Salem, North Carolina, USA
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    Re: Print Preview Freezes

    This may not help you, but I'll throw it out anyway. When we went to Word 2000, we began having a problem with Print Preview locking up computers for selected users. When we went to Tools/Options/General and deselected the Recently Used File List option, the freezes stopped happening. This may or may not fix your problem, but it's something to try.

  3. #3
    nehmar
    Guest

    Re: Print Preview Freezes

    We are trying it on a few people, and so far so good! Thanks for the idea!

  4. #4
    3 Star Lounger
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    Jan 2001
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    Re: Print Preview Freezes

    Great! Glad it worked for you.

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