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  1. #1
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    HTML in messages showing (Outlook XP)

    At my home e-mail (Outlook XP connecting to Earthlink POP3 for messages through a cable modem), Outlook consistently fails to render certain messages from HTML code. I see the code for the HTML in the preview pane and in the message window. Some HTML messages display fine. There doesn't seem to be anything odd about the one's that fail to display properly, the HTML code seems complete with all the necessary tags. Any ideas why this is happening or how to fix it?

  2. #2
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    Re: HTML in messages showing (Outlook XP)

    It may have been converted to "Plain Text" and you are seeing the results.
    I have seen this an several emails myself. It has NOTHING to do with your machine. It could be a ISP (yours or the senders) or even the settings on the senders machine to send "Plain text" only.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
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    Re: HTML in messages showing (Outlook XP)

    It'd probably nothing you have control over - just miscontructed html. I see it most often with spammers who don't know how to write html. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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    Re: HTML in messages showing (Outlook XP)

    I know HTML and the code on these looks fine. Most of the ones this happens to are not spam but are newsletters or other automated e-mails I receive. Is there any way to get outlook to convert the format back to HTML on a received message?;

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    Re: HTML in messages showing (Outlook XP)

    the problem is usually with the header and AFAIK, you can't edit that.

    What newsletters are they? Someone last year had problems with WOW and it was related to IE i recall.

    Do they disaply right in other mail clients? If you save the message as text and change it to HTML extension, does it display?

  6. #6
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    Re: HTML in messages showing (Outlook XP)

    What is AFAIK?
    I've seen it with a variety of automatic messages, including some newsletters. If a newsletter is sent via HTML and does this, it is consistent, other HTML newsletters or messages don't. I don't think I've ever seen it do it on an individual's message sent with HTML formatting. I haven't tried other mail clients, but saved with an HTML extension and opened in the browser they usually display fine.

  7. #7
    Super Moderator jscher2000's Avatar
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    Re: HTML in messages showing (Outlook XP)

    AFAIK = as far as I know

    Outlook 2002 has the option to view HTML messages as plain text, I have heard, though I don't know how you set that option.

  8. #8
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    Re: HTML in messages showing (Outlook XP)

    Mail can get routed through any number of systems between you and the sender. One of these systems could be doing it. Since the same path won't always be used, a mail item might be fine one time and hosed the next. But routing is usually pretty consistant. If this is what's going on, it's yet another area you have no control of.

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