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  1. #1
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    Toolbar customizations disappear (OL2000)

    I can add a button to the standard toolbar, but it isn't there the next time I close and open the program. This doesn't happen in Word or Excel--the changes I make stay persistent. I have SR-1. Problem started when I reinstalled WinXP and Office 2000 two weeks ago. Any thoughts would be greatly appreciated!

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Toolbar customizations disappear (OL2000)

    In Outlook, toolbar customizations (not including the Outlook Bar which you can display on the left side of the message area) are stored in a file that often gets corrupted. I believe this file is called extend.dat in all versions of Outlook. Try closing Outlook and renaming extend.dat. When you restart and customize again, Outlook should create a new one. If it turns out that you have "lost" something as a result, such as customized icons or menus, you can try to go back (by renaming back) to salvage it. If the new extend.dat also does not get saved, perhaps there is a permissions problem with your Windows XP login.

  3. #3
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    Re: Toolbar customizations disappear (OL2000)

    It worked! Thanks a lot! This forum is the best!

  4. #4
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    Re: Toolbar customizations disappear (OL2000)

    extend.dat = installed addins
    outcmd.dat = custom toolbars
    *.FAV = outlook bar buttons/favorites

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