I got an email from my stepdaughter, who is at university 3 hours away, reporting a crash on her new machine. This machine is an HP with AMD Athlon that came with WIN XP Home installed, which I upgraded to XP Pro, and on which I installed Office XP Pro.
<hr>While I was out of my dorm room, my computer blacked out and then a blue screen came up saying to save something to a hard disk (according to my roommate) and it said to shut it down if this has never happened before and if it does again to save it to a hard disk. OK. Well, when I got there an error message was up saying that I should report the error to microsoft. so I clicked send report, and this is the "analysis" they gave me. Those references to CPU and hardware are pretty scary to me. I told her to let me know if anything more happens, with as much detail as she can provide, and meanwhile to be sure to save her work to disk, and to talk to her school's IT guys if it starts to act up again - but those IT guys don't have a real good reputation.
Thank you for submitting an error report. The error was likely caused by:
A hardware failure reported by your Central Processing Unit (CPU)
This behavior occurs because your computer processor detected an unrecoverable hardware error and reported it to Windows. For more information, contact the manufacturer of your computer.<hr>