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  1. #1
    Star Lounger
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    Problem with file properties

    Hi. A week or so ago I noticed an annoying problem started to occur when I 'Right Click' on a file and select properties. The time taken to generate the properties window, for some reason, has become seemingly proportional to the file size. By this I mean a small file of a few KB returns the properties instantly while one of say 100 MB takes about 45 seconds. It used to be more or less instant.
    Now the plot thickens. It only occurs on some file types and seems to be mainly image and video files while other files such as my SWP file of nearly 200 MB return instant properties.
    Any thoughts or suggestions would be appreciated. Thank you - Michael.

  2. #2
    Banned Member
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    Re: Problem with file properties

    The ones that take longer, are they shared files on a Network?

  3. #3
    Star Lounger
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    Re: Problem with file properties

    Hi. The files aren't on a network unfortunately. My computer is a 'stand alone' nuts n bolts job that has served me well for years. I would use system restore but in my infinite wisdom I disabled it based on advice I was given. The problem itself is not the end of the world but is annoying none the less as I use the function frequently for quick info on files I use in video editing which tend to be large. Thanks for a reply and more are welcome from anyone with any clues - Michael

  4. #4
    Plutonium Lounger
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    Re: Problem with file properties

    This gets said so often, I hope it doesn't bore you: have you run a virus/trojan check with your CURRENT antivirus program? If so, and you don't already have them, you ought to check AdAware (the free one), and Spybot S & D for any bad guys that could have crept into your system. Also, a scandisk and/or a defrag would be good things to do. If you've already done all these things, post back and let's all keep thinking.....

  5. #5
    Star Lounger
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    Re: Problem with file properties

    Evening, me again..........In short, I have done, or had previously done, all of the things suggested. The defrag suggestion initially made me think 'bingo' but unfortunately no dice. A suggestion was made to me about changes to DMA settings but there have been none. I guess I have 2 options from here. I'll probably just go with it and see if I can nut it out because in the scale of things it's not a huge deal, just an annoyance. I have an image file of the disk but it is over 12 months old and after that period of time it's almost like going back to a reinstall with the way I use this machine. If anyone wants to persue this, please feel free but if not, devote the time to serious issues. Thanks for your help, much appreciated - Michael

  6. #6
    Uranium Lounger
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    Re: Problem with file properties

    Michael,

    If you have the Disk Cleanup utility (and I believe that's part of ME) in your Start / Programs / Accessories / System Tools folder, run it and clean out your Temporary Internet folder. This can often revive a sluggish up a system.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  7. #7
    Uranium Lounger
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    Re: Problem with file properties

    Michael,

    Just stumbled on this looking for something else and remembered your post. FWIW......... <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

    Slow right click
    Firstly, too many fonts installed can cause this problem (in the many hundreds). Delete those weird and wonderful ones (but don't delete tahome or marlett).
    Also, McAfee VirusScan has been noted to cause this problem. Their instructions are as follows:
    Open Regedit and navigate to:
    HKEY_LOCAL_MACHINE
    SOFTWARE
    NETWORK ASSOCIATES
    TVD
    SHARED COMPONENTS
    ON ACCESS SCANNER
    McSHIELD
    CONFIGURATION

    Double-click on the ScannerThreadTimeout and change the value to eight f 's (ffffffff)

    Close and restart VShield.
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  8. #8
    Star Lounger
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    Re: Problem with file properties

    Hi Doc, Al and Cowboy......me yet again ! Firstly, thanks for continuing to pursue this annoyance. Doc, thanks for the thoughts and as it stands I have 123 fonts installed which is actually too many for my needs but I have not added any, to my knowledge, for many moons. I keep the drives on this machine pretty clean with regular clean-ups and defrags (Al made me think I may have been overdue for a defrag, which I did to be sure but no dice). Scandisk shows no problems. Also, I don't use and have never had McAfee virus software. I think I'll give this a little longer to see if any more thoughts come in but I guess I'm looking at backing up my files and going back to a really old image file. Never mind, learnt one thing.............image more frequently !!! Just thought it may have been a prob that someone might say ' bingo, I know that one '. Thanks people - Michael

  9. #9
    Uranium Lounger
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    Re: Problem with file properties

    Morning Michael,

    One last gasp to avoid the restoration of that old image.

    Try reinstalling Windows over top of the existing installation. This, of course, make the rather large assumption that you have a copy of the OS on it's own disk and NOT an OEM System Restore disk set. If you have the Windows ME disk, just pop it in and run through the instllation process. This will often cleanup any corrupted files and get things running smoothly again. If it doesn't work, you can always restore the old image. I'm sure a lot of work has been done in the last 12 months so it might be worth the shot to save the setup you have now. But only you can decide that. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  10. #10
    5 Star Lounger
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    Re: Problem with file properties

    One note on this...make sure you have either disabled your Antivirus software while doing this, or else uninstall that software completely.
    I just went through this with daughter's upgrade ME, and had to completely (for ease of re-booting,etc) ALL of her Norton software (SystemWorks and Firewall) and after the 'dirty' install of ME (connectivity problems - don't ask!), and getting the updates from windowsupdate.com, I then re-installed her SystemWorks and then her Firewall.
    Just my <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15> .

  11. #11
    Star Lounger
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    Re: Problem with file properties

    Evening punters.....Doc, I never even considered installing over the top of the current OS yet I have the original OS disk. Have never done it before as all my past problems were full blown and always led to a full reinstall. You are right in saying that much work has gone into this machine in the last 12 months and while it can all be done again, time does become a factor. I think I'll give it a shot as it seems to make the most sense and at least gives me a fighting chance at keeping what I have and solving the silly problem. What's the worst that can happen........( don't answer that ). I'll back up my data first of course. Ilona, thanks for the thoughts, obviously very fresh in your mind. I would have disabled the virus software but now, after reading your input I think I'll remove virus, firewall and Norton Util's completely before going ahead. All easily put back in place. I won't be able to do all this for a week or two due to time, work, family and all the normal blah blahs but I will let you know the outcome. Thanks again everyone, been very helpful and above all, kept common sense in the picture.

  12. #12
    Uranium Lounger
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    Re: Problem with file properties

    Michael,

    Glad we could provide at least a glimmer of hope. <img src=/S/yep.gif border=0 alt=yep width=15 height=15> Have to thank Lonnie for her input. I overlooked that "little" issue and it could have caused problems with the over-the-top installation. After removing the firewall and Norton stuff the worst case (I'll stick my neck out here) <img src=/S/grin.gif border=0 alt=grin width=15 height=15> is that it won't help. <img src=/S/nope.gif border=0 alt=nope width=15 height=15>

    Post back after you get the time to do the reinstall and let us know how it went. Good or bad, I would like to know how you made out. I'll keep an <img src=/S/eyeout.gif border=0 alt=eyeout width=15 height=15> for your post.
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  13. #13
    5 Star Lounger
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    Re: Problem with file properties

    <img src=/S/blush.gif border=0 alt=blush width=15 height=15> ...awwww, it was nuttin'. After reading all of the posts to this thread, it just dawned on me that any anti-virus/firewall software would put a major 'damper' on a dirty install <IMG SRC=http://users.adelphia.net/~nanalonnie/images/Gifs/All/rain.gif> .
    Hope everything works out ok...

  14. #14
    Star Lounger
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    Re: Problem with file properties

    Good evening all. Good news, got it sorted out, well, for the most part anyway. Tried reinstalling which went very smoothly but did not fix the problem. Banged head for a while, scratched head for a while and decided to format the drive and wind back to the old image and work forward. As I built the old image back up to include all my current apps etc checked for the problem along each step. Bingo !! Problem occurred again after installing a software bundle for my camera. The bundle has 6 or 7 individual apps and I have not had time yet to narrow it down but hey, the upshot is I have at least found the source. I checked for driver updates and found none at the manufacturers site so I assume the driver is current. Guess I'll uninstall the lot and load them back in one at a time to find the offending critter and take it up with the company. Once again, thanks everyone for the valuable thoughts and suggestions. I genuinely appreciate it. Ciao for now - Michael

  15. #15
    5 Star Lounger
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    Re: Problem with file properties

    <IMG SRC=http://users.adelphia.net/~nanalonnie/images/Gifs/All/super.gif>

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