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2001-04-03, 17:26 #1dying93Guest
Personal folder closes up when closing Outlook 2K
more nit-picky user stuff....
the user is whining because when she closes outlook and has her personal folder expanded, then reopens it her folders are no longer expanded...any ideas? Claims that they stayed expanded before
2001-04-03, 18:22 #2
- Join Date
- Jan 2001
- Roanoke area, Virginia, USA
- Thanked 0 Times in 0 Posts
Re: Personal folder closes up when closing Outlook 2K
which outlook mode? did she recently install something - either other software or outlook/office patches or switch modes?
they should stay expanded to the first level (the default folders showing) but subfolders and public folders (if using exchange server) won't.
if using IMO mode, new mail that arrives as outlook is first opened will expand the folders the mail is moved to.