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  1. #1

    Personal folder closes up when closing Outlook 2K

    more nit-picky user stuff....

    the user is whining because when she closes outlook and has her personal folder expanded, then reopens it her folders are no longer expanded...any ideas? Claims that they stayed expanded before

  2. #2
    Platinum Lounger
    Join Date
    Jan 2001
    Roanoke area, Virginia, USA
    Thanked 0 Times in 0 Posts

    Re: Personal folder closes up when closing Outlook 2K

    which outlook mode? did she recently install something - either other software or outlook/office patches or switch modes?

    they should stay expanded to the first level (the default folders showing) but subfolders and public folders (if using exchange server) won't.

    if using IMO mode, new mail that arrives as outlook is first opened will expand the folders the mail is moved to.

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