Page 1 of 2 12 LastLast
Results 1 to 15 of 18
  1. #1
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Windows Update doesn't work (Windows XP Home Ed.)

    I have 3 PC's - one on 2000 and another on XP pro and those get windows update fine. But my laptop is on XP home edition and when I click on Windows Update, I get that message about "only windows operating systems can use this update." I did get the blaster patch and fix previously and ran them, so I don't know why I'm getting this.

    Anyway, I want to get the new security patch or just run update, but I can't find where to download the exe. Anyone know what I need to do?
    Thanks.

  2. #2
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Lisa,

    If you go to Windows Update catalog, you can download updates for various OS's without trying to install them directly.

    Bob
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  3. #3
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Apparently your version of Windows is not the real thing. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>

    Let me assume you are using Internet Explorer, because WindowsUpdate requires IE. Do you have windowsupdate.microsoft.com in your Trusted Sites list? If you add *.microsoft.com to your Trusted Sites list, you probably can rule out problems with IE's security settings.

    If that doesn't work, are you running any personal privacy products that filter the name of your browser and operating system? There was a recent thread about how Norton Internet Security (or something with a very similar name) can block certain information about your browser. In the case of the Lounge, this led to getting a more generic, less fully-featured version that IE users should see. With respect to this feature, too, there was a way to add a URL to a list of sites to trust.

    Hope this helps.

  4. #4
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Wow, that's totally interesting. I'll check it out. I do run Norton SystemWorks and Firewall. So I'll have a look at my settings.

    And speaking of IE6, on my W2000 pc, I cannot even view my own websites correctly because it isn't allowing me to view javascripts. I have looked everywhere for the setting and I can't find it. (I'm usually a netscape user, but you know, since Time Warner and AOL, they're just as bad as microsoft. God forbid, but I might actually have to use Outlook for email. Right now I'm trying to combine netscape 4.7 email and IE6 browser).

    Thanks for the help.

  5. #5
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    I didn't know I could get catalog before. Thanks. (Now I have to try to figure out which of the 46 updates to XP I actually need).

  6. #6
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Do 'em all, BUT one or two at a time, critical updates first. Don't do the whole batch all at once, whatever you do. Nice & easy !

    Bob
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  7. #7
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    No scripts run at all? If you open Tools>Internet Options...>Security, click Internet, then Custom Level..., you can tweak your scripting settings. Sounds as though you have disable, you could try Prompt (gets annoying fast) or Enable (annoying scripts run without any veto from you). Or set it to Medium and then customize as needed from there.

  8. #8
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Lisa,

    -------------------------------------
    I cannot even view my own websites correctly because it isn't allowing me to view javascripts. I have looked everywhere for the setting and I can't find it. (I'm usually a netscape user,
    ------------------------------------

    In IE, click on tools>Internet options>security>custon level, scroll down and there are java options. ( lot easier than Net*****) !!

    Bob
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  9. #9
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    I have enabled all scripts in the security options and I have my overall security set to medium. Still, it doesn't work. I can go to the website on any other computer using Internet Explorer and it works fine, but not from my main pc.

    You can try it for yourself at www.deadwomenwriters.org. It's a simple rollover script for the icons on the home page.

    Maybe I have to reinstall IE?

  10. #10
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Thanks for your help. Please see my reply to jscher

  11. #11
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Lisa--

    When you got the message on you quoted, were there other error messages, and did it have any numbers or if you go to Event Viewer "eventvwr.msc" in the run box at the time you try to access Win Update or got the message about "only Win OS's" can you see any helpful error info under the Systems or Application categories because there are a slew of Win Update error messages on the WUT (Win Update Troubleshooter) and the MSKB,

    See Windows Update Troubleshooter to see if it sheds any light. A lot of links there.

    Also see if you can hit the corporate site by typing in the url "corporate.windowsupdate.microsoft.com.

    As far as easy to download 40 or whatever updates, it's a piece of cake from here at the Microsoft Security Site which is another alternative for you--with it you wouldn't need to reach Windows Update--and for the few non-security downloads that are relatively infrequent, like Windows Media 10 when it arrives you can go to those few sites--Office for Office Updates, Direct X for Direct X or you can simply search using the dropdown from the second link site below:

    Complete Chronological Security Bulletin List from the Microsoft Technet Security Bulletin List

    Search Hotfix Updates by Product and Sign Up for the MS Security Notification Newsletter

    They are all listed in chronological order and neatly stored for you to download, and Bob's caveat "one at a time" is a way of waiting to see if each one has a side effect that's undesirable so you can know which one rather than have a bunch and not know. With the exception though of Direct X, which you might want to download that way, all of them can be uninstalled and despite all the press and talk complications these days are relatively rare from the updates--far outweighed by the MSBlast type complications of not getting them--particularly the ones designated "critical."

    Help With a Myriad of Windows Update Glitches:

    Post 288664: Link List to Support Windows Update Glitches

    These may help you speed up if you want to install multiple updates quickly:

    296861: How to Install Multiple Windows Updates or Hotfixes with Only One Reboot

    282402: How to Configure Internet Explorer to Have Up to Ten Simultaneous Download Sessions

    Jefferson's idea is interesting, but I've used Norton Internet Security as my software firewall for 3 years and never had to designate any site including Win Update to a trusted sites list either in IE or Norton. I've only had to do that with one particularly web site, and that's because the person who has the site instructs you--but everyone's machine equation is different, and that might help.

    hth,

    SMBP

  12. #12
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Some good news Lisa is that a year from now Windows Update as it's known and loved now, will not exist according to Microsoft at a meeting yesterday. There are so many problems and complaints it is being revamped and released for Beta Testing soon called Microsoft Update and will include all the software in an easier hopefully glitch free format taking into account many of the problems on Microsoft's and other newsgroups--they say theyhave people that do nothing but monitor them believe it or not--and at times that's hard to believe for me--they also have people (experts on a given subject) whose sole job is to sit in an msn newstroup for some of the business sites and answer questions--some of the business servers for example where I guess they perceive downtime is bigger money.

    I would not download any drivers now from Windows Update--rather get them from the manufacturer, driver, game, or hardware sites that do a good job with drivers.

    SMBP

  13. #13
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    SMBP,

    Thanks for all the info. I did make the changes to the "trusted sites" section on IE as well as changes to Norton and then Windows update worked correctly. I recall playing around with Norton Firewall settings one day a while ago on my laptop to see what difference the settings made and it turned out that I did indeed set Norton to hide my browser identity. Now that I have the patches and the rush is over, I will see if the Norton change alone solves the problem as I would really prefer not to "trust Microsoft" ever.

  14. #14
    Lounger
    Join Date
    Feb 2003
    Location
    Minneapolis, Minnesota, USA
    Posts
    26
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    You are bold and very optimistic to think the new Microsoft system will be without glitches. Not much in this world is glitch-free and in a huge corporation in which communications are performed via email memos channelled through many levels of management and beaurocracy, to expect that any problem will be solved quickly is, I think, wishful thinking. But who knows?

    As far as which updates to install, I only install critical ones approved by Woody. To install a driver released by Microsoft strikes me as suicidal, or minimally, masochistic.

  15. #15
    Gold Lounger
    Join Date
    Feb 2003
    Location
    Wardrobe Malfunction Junction, Derry
    Posts
    2,953
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Windows Update doesn't work (Windows XP Home Ed.)

    Lisa--

    I don't know chapter and verse about the trust so and so in the download dialogue box you often see, or having MS or whomever as a trusted site,--in the download dialogue box it can speed downloads from a certain place but I don't think that alone will ever hurt you in any way.

    I use Norton Internet Security, but after some of the recent comparisons to other software firewall sites I've seen and in the climate now with more malicious worms, I would strongly urge anyone to get a router [i[for it's hardware firewall capability alone[/i] to supplement their software firewall whichever one you use, if for nothing more than a hardware firewall, and even the ones that aren't doing "stateful inspection" are offering considerably more protection.

    See

    Beginner's Guide Firewalls and Internet Security

    I know you're a savvy user and anything but a beginner in a lot of areas, but I just picked this particular mini-tutorial on firewalls. The fortunate thing happening now is that so many people are networking at home, that when they get a router they are able to have a hardware firewall. I think having a hardware firewall is even more of a concern than whether to list MS as a trusted site in any context.

    I'm glad you seem to have worked the glitch out. I had to play around with the Norton Firewall settings a few weeks ago in connection to server disconnection problems I was having with OE, and a quick setting change did the trick.

    SMBP

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •