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  1. #1
    3 Star Lounger
    Join Date
    Jul 2001
    Location
    Long Beach, California, USA
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    Message Stuck (2000/2002)

    I have a user who called me and requesting assistance. He received an email that will not open or can not be moved from his Inbox. I created a user profile on my machine and logged into his account. (I tried this on two machines, one running OL2000, the other OL2002).

    When you click on the message to view it, you get an error message reading Cant Open This Item.
    Try to delete the message by any method and you get a message reading Unknown Error.
    Try to reply / forward the message you get a message reading The messaging interface has returned an unknown error. blah blah
    Right click and select Options and you get a message reading The messaging interface has returned an unknown error. blah blah

    I scrolled thru every Outlook post from all dates and did not find anything similar to this. Any ideas? This is only occuring with one message.

  2. #2
    3 Star Lounger
    Join Date
    Jul 2001
    Location
    Long Beach, California, USA
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    Re: Message Stuck (2000/2002)

    <img src=/S/bagged.gif border=0 alt=bagged width=22 height=22>

    Never mind...... Shift+Del did the trick. Duh....

  3. #3
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
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    Re: Message Stuck (2000/2002)

    The message was probably corrupt.
    -John ... I float in liquid gardens
    UTC -7ąDS

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