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  1. #16
    Silver Lounger
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    Re: Runtime Error after updating Windows 98

    Systray is not needed (yes, I know everyone will argue that it is -- I recommend you try it before you argue. For most users it only adds the speaker in the tray...).

    RealTray is the RealPlayer tray interface. Ditto.exe don't sound too kosher. Might want to look at what that is...

  2. #17
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    Re: Runtime Error after updating Windows 98

    <hr>Systray is not needed<hr>
    Hey, I'll give it a try. I unloaded it (after a little stubborness by systray) & so far nothing bad has happened. Wait!...I burnt the eggs. <img src=/S/rofl.gif border=0 alt=rofl width=15 height=15>

  3. #18
    Uranium Lounger
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    Re: Runtime Error after updating Windows 98

    Joel,
    I did a quick search and found this.

    CleanSweep runs certain program items at startup. To prevent these programs from starting with Windows in the future, click Configure CleanSweep on the Options tab in CleanSweep. On the Usage Watch and SmartSweep/Internet Sweep tabs, turn off the Usage Watch and Smart Sweep/Internet Sweep monitors.

    You might want to check there first, but if you are no longer using a program it is almost always best to Uninstall It using it's own uninstall utility or if it doesn't have one then go into Control Panel and use the Add/Remove Programs utility there. Never just delete what you can see and think the program has been removed. It hasn't !!!!! First I'd uninstall anything you're not using any longer and then open each program that is referenced in the list you posted (AOL Instant Messenger, Real Player, QD FastAndSafe <font color=red>whatever that is</font color=red>) and see if there is a setting to run the program at Startup. If you find any set it not to run at Startup. Then reboot and see if that helps. Like R2, that run= (in QBWINDITTO.EXE folder) entry makes me nervous !!! Sounds like it lives in the win.ini folder but I'll search that out while you do some housekeeping. Keep track of what you uninstalled and what settings you changed and then post back with the results. With a little luck these changes will eliminate the problem. <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>
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  4. #19
    Uranium Lounger
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    Re: Runtime Error after updating Windows 98

    DITTO.EXE is an old IOMEGA tape backup drive / utility. The Iomega Ditto Easy external tape drive 3200 is an parallel port backup option for PC-s. If you don't use it the go here for EXCELLENT instructions with ScreenShot images to remove it.
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  5. #20
    Uranium Lounger
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    Re: Runtime Error after updating Windows 98

    Joel,

    Further investigation of your situation yielded this little piece of information ...........

    Spyware Threat ... > >
    <font color=red>NetZip's "Download Demon"</font color=red> was purchased by Real Networks and renamed "Real Download". then Netscape/AOL licensed it from Real and called it "Netscape Smart Download."
    All of these programs immediately tag your computer with a unique ID, after which EVERY SINGLE FILE you download from ANYWHERE on the Internet (even places that might not be anyone else's business) is immediately reported back to the program's source, along with your machine's unique ID and its unique Internet IP address.This information allows them to compile and create a detailed "profile" about who you are based upon the web sites you visit and the files you have downloaded. The idea of this being done WITHOUT YOUR KNOWLEDGE, seems invasive. More than 14 Million people are already using the original NetZip Download Demon. NetZip knows the exact number, since <font color=red>every copy of their program "phones home"</font color=red> to report on what their users are doing!

    I'd uninstall RealPlayer (Netzip Smartdownloader is part of that). ASAP !!!!

    For a Comprehensive alphabetical list of startup items and what they do go here.
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  6. #21
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    Re: Runtime Error after updating Windows 98

    I have tried most of the solutions suggested above, but I still have a Dialup Connection Box that refuses to go away.

    Two sets of questions:

    1. Except for the Norton AntiVirus items, most of the items in my startup list had been there for months, so it seems unlikely that one of them would be the culprit.

    What were the last things I did before the problem started? I installed Norton AntiVirus 2003 (with AutoUpdate) a week or two before the problem started, and I downloaded a bunch of Windows 98 "security updates" from Microsoft immediately before the problem started.

    Should I try uninstalling Norton AntiVirus and then re-installing it? Should I try re-installing Windows 98 from the CD, or would there be serious conflicts between that "old" version and the "security updates."

    2. How worried should I be about the security of the data on my computer? I've deleted the things that SpyBot found; I've run "Shields Up" and found no open ports; I get the "automatic" Norton AntiVirus updates once a week.

    Am I probably OK, and, if not, should I install a software firewall? Would a good software firewall alert me to any snooping intruders? Would a firewall significantly slow down my (already slow) system? (Windows 98 Second Edition, Pentium MMX 200 MHz, 128 MB RAM and virtually impossible to upgrade further because of the obsolete type of memory).

  7. #22
    Uranium Lounger
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    Re: Runtime Error after updating Windows 98

    Hey Joel,

    Thought we had your problems solved. I must say, I admire your patience putting up with the problem for this long though. <img src=/S/yep.gif border=0 alt=yep width=15 height=15> Let's go at it from the top, one step at a time. Your original post stated......

    <hr>Runtime Error!

    Program: C:PROGRAM FILESCOMMON FILESSYMANTEC SHAREDCCAPP.EXE

    R6025
    -pure virtual function call <hr>
    ccApp is an important part of the protection that Norton AntiVirus (NAV) or Norton Internet Security (NIS) provides and should not be disabled at startup.
    ccApp.exe is the common hosting application that is used by both NAV and NIS. It is responsible for calling the different program features in NAV and NIS. For example, in NAV, if Auto-Protect and Email Scanning are enabled, then ccApp.exe makes sure that those programs are running. If ccApp is disabled, then Auto-Protect and Email Scanning will not run.


    First thing to do is try....... [i]Control Panel > Internet Options and if Dial whenever a network connection is not present is selected deselect it

    If that doesn't stop the dial-up connection box or it's already configured properly, then go here and read the list of comments. One of them may provide a solution. This does sound like a Symantec issue having to do with Norton AV's update function.

    If these suggestions provide no solution, post back and we'll go at it from the Windows angle. It could have to do with a conflict between the Windows 98 "security updates" (Microsoft and security - an oximoron if there ever was one) and Norton AV.

    You asked about a firewall. I'm surprised that you don't already have one !!! I'd suggest you get one loaded now, but would rather sort out the current issues before adding anything else to the mix. When the time comes, I'd recommend you drop by ZoneLabs site and download the free version of ZoneAlarm. It willnot impact your system performance significantly and will alert you to ALL incoming and outgoing traffic. Nothing gets in or out unless you allow it !!!

    The biggest performance hit your system is taking is from all the programs that are loading at startup. You can eliminate most of them from the startup list (after we fix this current problem) and will notice a significant change in your system's performance. IMHO.

    Let us know how you make out with the issue at hand.
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  8. #23
    2 Star Lounger
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    Re: Runtime Error after updating Windows 98

    Many thanks to Doc Watson for recommending experts-exchange (even though it's not free).

    By unchecking Internet Options / Advanced / "Check for publisher's certificate revocation," as suggested by a participant in expert-exchange (based on a recommendation from Symantec Technical Support), I was able to solve the problem.

    Naive question: does unchecking this box have any significant consequences for security?

  9. #24
    Uranium Lounger
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    Re: Runtime Error after updating Windows 98

    Mornin' Joel,

    Excellent news !!!!! <img src=/S/fanfare.gif border=0 alt=fanfare width=31 height=23> I do hope that you didn't pay for that advice though, as it was already there at the bottom of the page I linked to.

    Experts Exchange is a GREAT source and has provided me with many solutions in the past. But you don't have to join to take advantage of their expertise, you just have to search it out. I'm glad you were patient enough to see this through. We've been pokin' at this little issue of yours for over a month now !!! A good outcome is always rewarding.

    As to your not so "naive" question........ I wouldn't think that it will affect your security. You should still get the certificate window stating that the publisher certifies that their content is safe and asking if you want to continue. As always, the final decision to accept it is yours. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>

    Good to know we were able to get you back on an even keel <img src=/S/sailing.gif border=0 alt=sailing width=25 height=25>
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  10. #25
    Plutonium Lounger
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    Re: Runtime Error after updating Windows 98

    In answer to your question about security implications...

    Default setting for "Check for publisher's certificate revocation" is Set. (Edited after posting as I had confused this flag with "Check for Server certificate revocation", which defaults to clear)

    When windows needs to check the identity of a website, or the author of a piece of code, it looks at the certificate provided to get the public key of the author. This public key can then be used to check that the "thing" hasn't been altered (digital signature). If someone's certificate is ever compromised (for example a hacker gets a copy) then the real owner needs a way to invalidate that certificate. This is what a Certificate Revocation List (CRL) does. One of the pieces of information in a certificate is the address to go to if you want to check whether that certificate has been revoked. When this checkbox is set windows will always make this check before using any certificate. If you clear the checkbox then you run a risk of believing the information you get from a stolen or compromised certificate.

    StuartR

  11. #26
    Uranium Lounger
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    Re: Runtime Error after updating Windows 98

    I stand corrected Stuart. The post on ExpertsExchange said that the advice came from Symantec Tech Support. I simply assumed from that that there was no compromise to one's security. My error.......... again. <img src=/S/blush.gif border=0 alt=blush width=15 height=15> <img src=/S/hushmouth.gif border=0 alt=hushmouth width=16 height=16>
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  12. #27
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    Re: Runtime Error after updating Windows 98

    The risk is not quite as high as you might think. When Verisign were "conned" out of a couple of Microsoft certificates, the security folks in Redmond released a patch that added a local CRL to windows so that they could reliably invalidate these certificates. See Microsoft Security Bulletin MS01-017 for more details.

    StuartR

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