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  1. #1
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    drive not accessible

    A few days ago each of my drives became accessible and I'm not sure why. For both of my CD-ROMs, the A drive and even my Camera reader, it shows the drives being there and functioning, but each time I click on them it says ": is not accessible. Incorrect function". I have rebooted and scanned my drive for any viruses. Nothing.

    Any clues?

    --KZ

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    Re: drive not accessible

    KZ--

    This is a frequent Windows XP glitch--happens often. It also happens less often when another Roxio any version is added and you upgrade or when you connect a removable media storage device (USB) to your computer--both unfixed Windows glitches. I think the regedits in the first KB will fix this in your case--if you use them of course export the key and set a restore point:

    316529: CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device.

    823292: Drive Icon and Drive Label That You Selected Do Not Appear When You Connect a Removable Media Storage Device to Your Computer

    For reference, although you didn't give this history and don't have Roxio since so many people use it--probably more than Nero and other burners although I'm not up to searching sales figures:

    297837: The CD-ROM Drive May Not Be Accessible During Setup on Computers That Have DirectCD Installed

    SMBP

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    Re: drive not accessible

    KZ

    Doug Knox also has a fix for this:

    Restore CD/DVD Drives to Explorer

    SMBP

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    Re: drive not accessible

    First, not sure if it matters and I should have given more info, but I'm running Windows 2000, not XP.

    I have not upgraded Nero (which is what I'm using) nor have I added anything via USB.

    What's strange is that my Backup program will access my CD-ROM drive, but I can't access them via Explorer.

    You listed several links re: CD-ROM's and burning software issues. What's interesting is that I discovered this problem bec. my A drive and camera drive are not accessable to start with.

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    Re: drive not accessible

    Do you recall installing any new software? (Is there a log of this somewhere in the system?) The "incorrect function" message suggests that perhaps some program is attempting to access a Windows 9x function that is not available on Windows 2000/XP. My guess as to how this is happening is some program has added a right-click extension that applies to removable media only, not to hard drives. Or, conversely, it tries to do something inappropriate to removable media that works fine with hard drives. Does that help identify the culprit?

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    Re: drive not accessible

    Thanks for additional info. KZ. It has become par for the course to work on problems in the Lounge now without knowing the OS, the version of IE or OE, Office or the error message--part of the challenge. Often the OS or IE version impacts the fix. I always list KB's or articles in order of priority or hierarchy toward solving the problem presented.

    The first KB linked, 316529 in the first post and Doug Knox's fix are your best two horses to ride IMHO, and seem directly applicable. If you set a restore point or in the case of the regedit set a restore point and export the key, you have nothing to lose but a few minutes and it'll probably work. Again how long--why not System Restore in the first place?

    Doug Knox is excellent and his fixes are very very reliable and safe and successful when the apply to a particular problem. He has a great site and spends hours helping with XP on multiple groups.

    I doubt seriously with this situation if Win 2K behaves differently than XP--they should widen the labels of application for the KB's but they forget to, because I've seen very few XP KB's and XP fixes for that matter that will not totally extrapolate to 2K--I'm sure there are some unique problems to Win 2K and people running them both and paying close attention probably to both OS's can probably come up with some. The other thing is that often you can find the exact same KB if you use 2K and your search OS, but when I don't know the OS I default to XP--it means I have to search under several different OS's and read the KB's and only so much time.

    I didn't think you upgraded anything trying to take an educated guess, but I included the upgrade KB because that situation happens a lot and I hoped someone might remember it when they need it.

    I do think the first KB and it's regedits and Doug Knox's VB script fix or worth trying. If you set a restore point in Win 2K and export the reg key, you should be fine.

    I honestly can't remember how I fixed the problem when it hit me, I might have just used System Restore. How long has this been occurring? Is it feasible to try System Restore? System Restore defaults to 90 days of restore points not to mention the 5 or more criteria including reboots and installs and 24 hours of time that it uses to add restore points.

    When this happens, it's not strange that you can't access the drive from Explorer but I appreciate the contrast with your Backup program.

    SMBP

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    Re: drive not accessible

    I'm still reluctant to execute that Doug Knox exe when I don't know what it's going to do and appears to talk only about CD's. I can't even get my floppy to read in windows.
    When I went to the W2k safe mode/command prompt mode, it let me go to the floppy.

    I also can't find scanreg on my system for W2k. I have a dual boot system and it's on my W98se C drive, but not on my drive for W2k. So, I'm not sure how to restore the registry??
    I did back up the entire registry manually though through regedit.

    This has been this way for about a week, so a system restore might do the trick if I could figure that out.

    Below are several event view errors if that means anything.

    Event Type: Error
    Event Source: ZipToA
    Event Category: None
    Event ID: 110
    Date: 9/29/2003
    Time: 10:53:00 PM
    User: N/A
    Description:
    Error: DeviceUnlock: .D:
    file = D:CodeWinNTZipToASRCZipToA.cpp
    line = 868
    error code = 2
    message = The segment is already unlocked.

    AND

    Event Type: Warning
    Event Source: WinMgmt
    Event Category: None
    Event ID: 36
    Date: 9/29/2003
    Time: 10:44:05 PM
    User: N/A
    Computer: KENZUCK
    Description:
    WMI ADAP was unable to load the Spooler performance library because it returned an invalid return code: 0x80041001

    AND

    Event Type: Error
    Event Source: PerfNet
    Event Category: None
    Event ID: 2002
    Date: 9/29/2003
    Time: 10:44:04 PM
    User: N/A
    Computer: KENZUCK
    Description:
    Unable to open the Redirector service. Redirector performance data will not be returned. Error code returned is in data DWORD 0.
    Data:
    0000: 34 00 00 c0 4..

  8. #8
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    Re: drive not accessible

    The Doug Knox VB script won't hurt you but first:

    1) What do you need help with in System Restore? If you're up in Windows, all you have to do to run it is to put up the run box with the Windows Key +R and type in "restore" lose quotes and then click on the folder called "rstrui" in front of you. That's fastest unless you shortcut it to your desktop or quick start. Or you can be conventional and go to Start>Programs>Accessories>System Tools>System Restore. If you have any questions on SR. I'd be happy to answer them.

    2) Have you tried the regedits in the first MSKB I linked for you?

    SMBP

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    Re: drive not accessible

    Kenneth--

    This should help you with System Restore, and post up any other questions or problems with it.

    306084: HOW TO: Restore the Operating System to a Previous State in Windows XP

    SMBP

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    Re: drive not accessible

    Two more answers to your questions I just saw.

    1) You can't find "scanreg" because the Win 2k development team chose not to put it on there against my wishes. They didn't consult me. You're talking about "scanreg /restore" in the run box or other command line that defaults to 5 registry backup snapshots and can be configured up to 100 that was in Win 9X. I had a member of the XP development team swear to me they would include it in XP, but they didn't. Maybe Longhorn will include it along with "Avalon"--the new graphic interface in Longhorn (Frankie?) and all the other promised Longhorn goodies. It begins testing very soon.

    2) This is a nice comprehensive guide on backing up the registry. I usually export individual keys or subkeys I'm working with or with which I'm working for them English majors.

    Backing Up and Restoring the Windows XP Registry

    hth,

    SMBP

  11. #11
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    Re: drive not accessible

    Again, I don't have XP. There is no file called scanreg, restore or rstrui anywhere on my W2k system.
    When I go to Start>Programs>Accessories>System Tools>System Restore, that option isn't there in W2k.

    I have not run any regedits as those refer mainly to XP and CD-Roms. Without a way to do a system restore, I reluctant to make a change to the registry.

    --KZ

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    Re: drive not accessible

    Again, I explained in the Post above, kzkz, the developers did not put scan/reg restore in any of the NT kernel operating systems--that'd be Win NT, Win 2K that you have and Win XP so that's why you don't have it--you asked--they didn't give it to you. If you want to use scanreg/ restore, you'll have to create a boot option on some machine for Windows 9X--because that's the only group of operating systems MS put it on.

    As to the backing up the registry reference, it fully applies to Windows 2K. Most manuevers or programs I have seen for Win 2K will apply to Windows XP, with the exception of course of certain hotfixes, Win 2K's 4 SP's, and KB articles or others specific to Win 2K. The principles of backing up the registry or exporting a key in the article I linked will work well in Win 2K.

    The regedits I gave you and Doug's solution seem to apply to your problem in Post 297897 where you said:

    "A few days ago each of my drives became accessible and I'm not sure why. For both of my CD-ROMs, the A drive and even my Camera reader."

    I see and understand you have added A drive and camera reader to your problem accessing both of your CD-Roms in Win 2K. I believe fully the options I gave you will fix this.

    I wish you the best of luck, and when you fix this the way you choose, please post how you did it.

    SMBP

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    Re: drive not accessible

    I understand...I just can't believe it.

    I just performed a full drive backup last night and will attempt to run that registry update and will report back.

    Thanks again for your patience and help.

    --KZ

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    Re: drive not accessible

    If you mean scan reg/ restore, I lobbied directly at pre-XP meetings where the developers were there to take questions and suggestions because I had seen it work in the very buggy memory leak prone Win ME when and I can't tell you why System Restore i(ntroduced in ME) didn't. Since, I have used the trick of sometimes running System Restore in safe mode, to give it more of a chance to be successful without as much loaded--I don't know if that's statistically sound but it works. I was able to fix things in Win 9X with it that I couldn't fix any other way at the time. Several people asked them to put it in, but you can Beta test and write them and talk to them and I did all three but...

    SMBP

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    Re: drive not accessible

    I tried Doug Knox's file and rebooted. No change. <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15>
    I can see the drives, but can't access them.

    Would installing the OS over itself do any good? Would that keep any of my OS udates, etc?
    I wonder if it's just time to go to XP. I had wanted to keep the dual/triple boot so that I could migrate without dropping the bomb.

    --KZ

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