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  1. #1
    Lounger
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    Windows Message Service popup (recent)

    A client who recently purchased a PC with Windows XP (Home Edition) continually receives an unwanted (as if any are wanted) popup message while connected to the Internet (via Netzero). The message text varies, but always refers to sites that supposedly can get rid of popups. The window is an instant-message type window, not a new IE window. I believe the title bar reads "Messenger Service" or "Windows Messenger." Clicking "OK" or "X" clears the message.

    The client does not use any instant message software; never has, never will. I believe I have disabled messenger service software through the Control Panel. The client does not use Outlook or Outlook Express.

    Where does this come from and how do I stop it? "Help" and the MS knowledge database has nothing on this that I can find.

    Is this controlled via IE? If so, I cannot find any reference to it. Can anyone here help?

    Much thanks,

    - hmc

  2. #2
    Platinum Lounger
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    Re: Windows Message Service popup (recent)

    I have a friend in the US who has XP Pro - with AT&T as ISP - who is reporting similar problems.

    I should add that I helped her configure the machine when she acquired it, and I accept her assurance that she has not attempted to reconfigure it.<UL><LI>She does not use Outlook Express<LI>Messenger Service via Outlook has been disabled.<LI>The Group Policies applet has been been set to disable the starting of Windows Messenger both at the User (there is only one account) and at the Computer Configuration level.[/list]Like you, I should be grateful for any input (on her behalf).
    Gre

  3. #3
    Uranium Lounger viking33's Avatar
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    Re: Windows Message Service popup (recent)

    Try this to disable Windows Messenger.

    Windows XP Professional
    Click Start->Settings ->Control Panel
    Click Administrative Tools
    Click Services
    Double click Services Scroll
    down and highlight "Messenger"
    Right-click the highlighted line and choose Properties.
    Click the STOP button.
    Select Disable or Manual in the Startup Type scroll bar
    Click OK

    Windows XP Home
    Click Start->Settings ->Control Panel
    Click Performance and Maintenance
    Click Administrative Tools
    Double click Services Scroll
    down and highlight "Messenger"
    Right-click the highlighted line and choose Properties.
    Click the STOP button.
    Select Disable or Manual in the Startup Type scroll bar
    Click OK

    Or check this site Messenger

    Bob
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  4. #4
    Gold Lounger
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    Re: Windows Message Service popup (recent)

    As Bob says, Windows Messenger has become a favorite spam delivery mechanism--blow it off unless you have the special situation that needs it--notifying other people in an enterprise of some event using it:

    How can I block those annoying Windows Messenger Service spam popups?

    How You Can Be Affected By Windows Messenger Spam--the Continuing Popup Saga?

    SMBP

  5. #5
    Lounger
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    Re: Windows Message Service popup (recent)

    Terrific. I think that did it. You folks are great. Much as I work at it, there is just too much to know and too little time.

    (Why in the world doesn't Microsoft default this to disabled, and let network administrators enable it, if they need it????)

    - hmc

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