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  1. #1
    New Lounger
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    Outlook + MS Business Solutions' CRM (2000-SR1)

    Does anyone have any comments / criticisms / advice re Microsoft Business Solutions

  2. #2
    5 Star Lounger
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    Re: Outlook + MS Business Solutions' CRM (2000-SR1)

    I've evaluated a demo and talked to three partners about it. I used to be a vendor in this space, and those guys were (friendly) competitors. Probably for the 1st time ever, we're in agreement that this in not ready for prime time. You end up doing CRM the way MS thinks it should be done because MS doesn't want to change anything. The email number issue is but one example. And who in their right mind would have designed something like that!!!

    There are lots of add-ins that work with Outlook (see slipstick.com) and all the major players in this space have pretty good integration with Outlook. Do yourself a favor and broaden your search.

    (Not really ranting here, but I've seen tons of small companies get burnt. I just want to make this one dog's position unambiguous)

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