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  1. #1
    New Lounger
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    Template doesn't appear (Word 2000)

    <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15>
    A template I created does not appear on 2 PC's at the office as a possible new document format when I try to create a new Word doc. I know that the template works, 'cause it shows up fine on my home PC. All 3 are running Windows 2000 and Word 2000. How can I track down what's going on with the office configurations? (Don't mention tech support - there is no tech support at this location.)
    Thank you.
    Mark

  2. #2
    Plutonium Lounger
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    Re: Template doesn't appear (Word 2000)

    The list of templates shown when you select File | New... is assembled from three locations:
    - The Templates folder in the C:Program FilesMicrosoft Office folder (these are the "built-in templates"; it is a fixed location.)
    - The User Templates folder specified in the File Locations tab of Tools | Options... (this is a per-user setting.)
    - The Workgroup Templates folder specified in the File Locations tab of Tools | Options... (this is a per-user setting.)
    Make sure that your template is installed in the User Templates or Workgroup Templates folder, or reversely, that one of these paths points to the folder containing your template.

  3. #3
    2 Star Lounger
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    Re: Template doesn't appear (Word 2000)

    Hans,
    Thank you for your quick response, which showed me I needed to give you more information. Since a number of people will be using this template, I put it in the most general folder I could - where all the other templates were located. I did not put it in a user's template folder, because then I would be copying it repeatedly for all the users. And it was in the general template folder where it was not appearing on the File ... New menu choice. I'll try tomorrow to see if it works from a user's folder, but can't I place it ONCE so all users can access it?
    Mark

  4. #4
    Uranium Lounger
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    Re: Template doesn't appear (Word 2000)

    Hi Mark:
    Hans is offline right now. The way to handle this is to set the Workgroups template for everyone to point to the same location on your network. Set permissions so that only the administrator can modify the templates in that folder, but everyone can access the folder & its templates. Then you only have to make modifications in one location & everyone can access them.
    Hope this helps,

  5. #5
    2 Star Lounger
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    Re: Template doesn't appear (Word 2000)

    Phil,
    Thank you. I will try it.

    Mark

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