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  1. #1
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    Extra sheet of paper fed after print job

    I just installed a new color cartridge in a HP 932C deskjet printer. Ever since the printer feeds an extra sheet of paper after each print job. Does not matter if the print job is 1 sheet or multiple sheets. Once the printing is done, an extra sheet of paper is fed through with no printing.

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    Re: Extra sheet of paper fed after print job

    A few questions:
    Which operating system?
    How is the printer connected - parallel port? USB? Ethernet? JetDirect?

    I'd be tempted to delete the printer driver from your PC and reinstall it...
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

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    Re: Extra sheet of paper fed after print job

    trebor,

    A POSSIBILITY, might be this. Go to your printer>properties>advanced. Click on "separator page" see if you have this enabled or not.

    Bob
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    Re: Extra sheet of paper fed after print job

    Hi John,

    Operating system is WIN XP PRO, printer is connected by parallel cable. It is a local printer - not networked. HP Tech Support suggested checking the SEPARATOR page setting - none there. They have also suggested cleaning the copper connections which I have not yet had a chance to do. Will keep you posted.

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    Re: Extra sheet of paper fed after print job

    Hi Bob, there is no separator page enabled. HP tech support suggested that also. I have done all of their suggestions except cleaning the copper connections on the cartridges and the printer. Will keep you posted after I do that. I am thinking there is a problem with the color cartridge circuitry. Thanks for your help.

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    Re: Extra sheet of paper fed after print job

    It seems to me highly unlikely that a problem with an ink cartridge would cause a page feed! But you never know!

    If you're going to clean the contacts on either the ink cartridge or on the parallel printer plug/socket at the printer end, do it carefully with a (UK) rubber = (US) eraser, and ignore all the silly laughter/comments. Make sure you get all the "bits" out afterwards.

    Have you actually tried with a new cartridge? If this works, you should be able to get a refund on the original, naff, one.

    If there's no joy this far, I'm still suggesting you try to remove the printer and add it again, NOT keeping the original driver but adding the one from your CD/hard disk where you saved it...!
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

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    Uranium Lounger viking33's Avatar
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    Re: Extra sheet of paper fed after print job

    trebor,

    Another thing you might check is: right click your printer (under printers & faxes) click printer preferences and check paper settingspaper type for the proper type of paper being used. ( mine is plain paper)

    As John mentioned, I don't think cartridge contact cleaning will help you out. That sounds like a "cop out" by the HP tech, just to add something else for you to do. Somethine like "make sure the power switch is "on" when you can't print!! <img src=/S/doh.gif border=0 alt=doh width=15 height=15>

    Bob
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    Re: Extra sheet of paper fed after print job

    Hey Bob, I was out for the afternoon - came back and printed something - no more extra sheet - seems to be working OK. I did nothing - must be the SH factor. Thanks for your help.

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    Re: Extra sheet of paper fed after print job

    Hi John, I was out for the afternoon - came home and printed something - lo and behold - no more extra sheets fed through. Thanks for your help.

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    Re: Extra sheet of paper fed after print job

    And the moral is?

    When your printer prints an extra sheet, tell it that you're going out, but hide behind the door and watch what happens!
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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