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  1. #1
    New Lounger
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    Sep 2001
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    Cannot install SR-2 (OFFICE97 SR-1)

    A window appears stating that Office97 is not installed or multiple versions of Office97 are installed when I try to install SR-2. I have removed Office97, twice. Then re-installed Office97, twice. I installed SR-1 several times. SR-1 installs correctly. We are running WIN98SE and IE6. If you would tell me what I am doing wrong, I would appreciate it.
    Thank you for your time.
    WES

  2. #2
    Plutonium Lounger
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    Re: Cannot install SR-2 (OFFICE97 SR-1)

    Perhaps some bits and ends of Office 97 were still lurking in dark corners of your hard disk. See OFF97: How to Completely Remove Microsoft Office 97.

    Also, if you have Outlook 97 version 8.01, see OL97: Error Received Installing SR-2 Patch If Using Outlook 8.01.

  3. #3
    New Lounger
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    Re: Cannot install SR-2 (OFFICE97 SR-1)

    Yes, that worked!!
    One ATTABOY for you!
    Thank you, again!
    WES

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