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  1. #1
    Lounger
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    Disappearing Answer Wizard & Index (Office XP)

    When opening the help files in Word 2002 or other Office XP applications, the Answer Wizard tab and the Index tab are both blank. Any suggestions?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Disappearing Answer Wizard & Index (Office XP)

    I haven't seen that one before. Microsoft has issued a number of security patches that have broken certain features of its HTML help system, but I don't recall any mention of losing the index! Perhaps try a "Detect and Repair," which can be found on the Help menu in Word 2002.

  3. #3
    New Lounger
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    Re: Disappearing Answer Wizard & Index (Office XP)

    I've seen similar cases with my own version of Office 2000 on my XP OS. It's hit-or-miss as to when the screen is blank and when it isn't.

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