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  1. #1
    dearnold
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    Connection to internet

    <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> I use IE 5.01 with a DSL connection (PacBell in California). 9 times out of 10, I get this message (in a dialog bog labeled Work Offline) when I open IE and click on a Favorite:
    No connection to the internet is currently available, blah blah, and the choice to click on Work Offline or Try Again. I click Try Again and my site of choice pops up. Tech Support for Pac Bell says they don't know why this happens. I can't figure out where in IE it could be controlled.
    Anyone know why this might be happening??? <img src=/S/lightbulb.gif border=0 alt=lightbulb width=15 height=15>
    I'm on a DELL notebook, WIN 98se, MS Office, Outlook 2000, etc.

  2. #2
    Uranium Lounger
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    Re: Connection to internet

    I'm not sure what controls this, but until someone else comes along, you could try a couple things.

    If you have Netscape, see if you have a problem connecting. If you do, it might throw it back on PacBell, or it might be something in the way the connection is set up.

    I located <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/Q180/9/46.ASP>this</A> article regarding problems starting in offline mode. You could check the registry setting it talks about.

    Sorry I can't be more positive.

  3. #3
    dearnold
    Guest

    Re: Connection to internet

    Thanks for the quick reply. I checked the KB article you referenced (Q180946)--my registry setting is has that value already set to 0, so that appears not to be the problem.
    don't have Netscape to try that.
    I might add that it also happens when I click on a link from Outlook 2000 -- that's why I initially thought that it might be a setting in OL that somehow "closed" the connection after each automatic check for new messages. But, I just can't find anything that seems to make a difference. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

  4. #4
    3 Star Lounger
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    Re: Connection to internet

    I've got the problem, too, and it sure is irritating.* My GlobalUserOffline is also set to 0.

    My guess is that it started happening when I went from IE5.0 to 5.1.

    In the meantime, I've set up a shortcut to my dialup networking icon, and dial up before starting IE.* This works around the problem, but I'd sure like it fixed.

    Dale

  5. #5
    New Lounger
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    Re: Connection to internet

    Ok, I've got to stand in-line and join the "Me too's!" Both IE 5.5 and Outlook 2000 "hang" when at times, when I try to download mail or load a webpage that isn't cached. I was told by my ISP (Earthlink DSL) that I should do something like "detect and repair" from the add/remove control panel on IE 5.5 and that should fix it. But then I was also told by a good buddy of mine who's been with Intel for like 17 years, that it was the nature of the beast with DSL. The only thing I know for certain is that it's TREMENDOUSLY frustrating to sit there and wait...and wait....and wait....for the puppy to kick in. I'm gonna check around PC911.com and see if there's a fix or easy work-around available. I'll post if I find anything.

    And computers were supposed to make life easier?!?! <img src=/S/smash.gif border=0 alt=smash width=30 height=26>

  6. #6
    New Lounger
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    Re: Connection to internet

    Well, aftering check several different resourses, I can confidently say I now know more about DSL technology than I really need to know.

    I couldn't find anything regarding why IE 5.5 hangs like it does anywhere I looked so I decided to call my ISP and check with them again. The guy I spoke with referred me to <A target="_blank" HREF=http://www.dslreports.com>http://www.dslreports.com</A> It's an amazing site that offers free diagnostic services (atleast I think they're free, no one asked me for a cc number) and tips on how to configure your computer to optimize your DSL connection. I ran several of the dx tools and implemented they advice given and I can't believe the difference.

    Check it out.

  7. #7
    Lounger
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    Re: Connection to internet

    Could it be under Properties, Connections, LAN settings - perhaps a proxy server has been selected/deselected.

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