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  1. #1
    Gold Lounger
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    Mystery attachment from an online vendor (Outlook and Eudora)

    Recently, an online vendor has included attachments to the messages they
    send. Calling their Customer Service got me nowhere

    There is no file name extension..

    Using a hex editor, I see the following near the beginning of the attachment

    Microsoft Mail.Note

    What software am I supposed to use to view the file?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    IPM.Note is the default form name for Outlook mail messages. However, if you are using Outlook, this should be handled seamlessly, and if you're not, I would expect it to be handled like any other TNEF/RTF attachment (that is, winmail.dat).

    What is the X-Mailer tag in the message header? Maybe it's a new Outlook or Exchange 2003 behavior?

  3. #3
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    X-Mailer: Internet Mail Service (5.5.2653.19)

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    Could that be... Exchange 5.5? Would fit the TNEF/RTF attachment theory, but still it should be named winmail.dat for the sake of consistency.

    Added: The other telltale sign is this header:

    X-MS-TNEF-Correlator

  5. #5
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    Message does have:

    X-MS-TNEF-Correlator:

    It's not an RTF file, that I could have opened.

    I see no point in sending out such attachments unless they can be used by ALL common email programs.

  6. #6
    Super Moderator jscher2000's Avatar
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    > It's not an RTF file, that I could have opened.

    TNEF isn't identical to RTF, but the mail composition mode is called RTF.

    > I see no point in sending out such attachments unless they can be used by ALL common email programs.

    Vendors should use plain text or HTML. Suggest this to the vendor. If the vendor thinks it is sending HTML, Exchange Server could be converting it to RTF.

  7. #7
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    It does no good to call them.
    All I get is a sales/customre servoce persion who understands nothing about this.

    Last week, I was told they were passing on my comment to somebody who "might" know.
    No response yet.

  8. #8
    Super Moderator jscher2000's Avatar
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    Re: Mystery attachment from an online vendor (Outlook and Eudora)

    Switch vendors. Natural selection will take care of them.

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