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  1. #1
    Lounger
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    Preview Pane doesn't update (OL2000 IMO on WinXPHome)

    I am running OL2000 in IMO mode on a WinXP Home box. There are 2 mail accounts - one is POP and the other is IMAP - so I have 2 Inboxes, both with Preview Pane active. I also have iHateSpam installed but the problem seems to occur whether or not iHateSpam is running.

    Whenever I switch from one message to another in the same folder, the preview pane doesn't update (so I'm viewing the header for message A but the body of message B is showing in the Preview Pane). However, if I go into another email folder then come back, the Preview Pane then updates. The problem occurs just about constantly in both inboxes, but so far, not in a saved mail folder.

    This happens regardless of whether Send/Receive is occuring at the time so I don't believe this is any sort of "temporarily hogged resources" issue. It also doesn't matter how I "switch" messages (deleting a message or clicking on another header or page-up -- all actions leave the original message in the preview pane).

    The only workaround I've managed is to right-click on a message header. Once that context menu pops up, OL immediately pops the correct message body into the Preview Pane. It works but it's a pain.

    Can anyone help? TIA

  2. #2
    Platinum Lounger
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    Re: Preview Pane doesn't update (OL2000 IMO on Win

    It's not much help, but I had a similar problem running Outlook 2000 on a resource heavy Win2K machine a couple of years ago. The underlying problem is that the nature of the Inbox link in POP is completely different to that on IMAP. This is why the issue doesn't arise with saved mail folders - because there, like the POP Inbox, you are looking at data on your hard drive. The IMAP Inbox is in fact fetching data remotely. This is why you end up needing the difficult workaround.
    Gre

  3. #3
    Lounger
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    Re: Preview Pane doesn't update (OL2000 IMO on Win

    Blech! You'd think that there'd be a patch for that somewhere. Oh well, I can get used to right-clicking all the time. Thanks for letting me know it wasn't something stupid I was missing. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

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